Tech Support Intern

Job Title: Tech Support Intern

Location: Bangalore (Onsite)

Duration: 6 Months Internship

Working Days: 5 Days working ( 2 Rotational week-off )

Stipend: ₹12,000 per month

About BrightCHAMPS

BrightCHAMPS is a fast-growing EdTech company building future-ready learning experiences for children globally. We combine technology, pedagogy, and data to create impactful learning solutions.

We are looking for a Tech Support Intern who is passionate about technology, troubleshooting, and problem-solving. This role is ideal for recent graduates who want hands-on exposure to databases, APIs, debugging, and technical support processes.

Key Responsibilities

• Assist in troubleshooting and resolving technical issues faced by users and internal teams.
• Write basic SQL queries to extract, analyze, and validate data.
• Investigate data discrepancies and perform root cause analysis.
• Collaborate with Developers, QA, and internal teams to resolve technical issues.
• Analyze API requests, responses, and logs to identify errors.
• Use browser developer tools for debugging and issue investigation.
• Document issues, solutions, and troubleshooting steps.
• Support technical teams in improving application performance and user experience.

Required Qualifications & Skills

• Recent graduate or final-year student in:
• Computer Science
• B.Tech / BE (CS, IT, or related fields)
• BCA / MCA
• Engineering or related computer fields
• Good knowledge or exposure to SQL (queries, joins, filtering, aggregations).
• Basic understanding of APIs, HTTP requests, and application workflows.
• Strong logical thinking and problem-solving skills.
• Good communication skills and willingness to learn.
• Must have a personal laptop for internship work.

Pay: ₹12,000.00 per month

Application Question(s):

• Do you have a Laptop ?
• Have you completed your graduation?
• What is your highest qualification?
• Are you comfortable working from our Bangalore office (Onsite)?
• Are you comfortable working Monday to Friday ?
• The internship stipend is ₹12,000 per month. Are you comfortable with this stipend?
• Do you have knowledge of SQL?
• When can you join?

Work Location: In person