Tech support Officer

Job summary

The ideal candidate should have a good understanding of REST APIs, JSON, HTTP methods, API authentication, Postman, basic databases/SQL, and troubleshooting techniques. The candidate should also be comfortable documenting technical issues, communicating with developers and non-technical users, escalating complex issues when necessary, etc.

Min Qualification: Degree Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Assist with API integration tasks and backend implementation activities.
• Support data annotation and data quality assurance processes.
• Test applications and report bugs or technical issues.
• Assist with backend configurations and system setup under supervision.
• Document technical processes, updates, and project activities.
• Work with developers and project teams to resolve technical tasks.
• Perform research and troubleshooting to support ongoing projects.
• Participate actively in technical training sessions and practical assignments.
• Maintain confidentiality of company systems, client information, and project data.

Requirements:

• A minimum of 1 year of experience
• A minimum of a degree in a related field