Techical Support Intern (November Intake) - KL HQ

Job Overview

• Job Title: Technical Support (Internship)
• Job Type: Full-time
• Pay / Allowance: RM 800.00 per month
• Off Days: 2 days per week

Job Description

• Ensure timely and accurate delivery of technology products and services.
• Manage external vendor's relationships and services.
• Complete all assigned tasks within a given time frame; tasks include on-site and off-site mechanical, electrical, software, and hardware work.
• Especially during critical times (e.g., deployment periods), be able to work and respond even after service operation hours, and/or on weekends and public holidays whenever required.
• Must be fast in responding to support and attending to cases after a call, email, or instruction is received.
• Able to explain the cause of problems that arise and explain the reason for solutions applied, either permanently or temporarily.
• Work closely with internal technical/software teams or external clients/users to tackle reported support tasks in order to get problems solved.
• Travelling required.

Job Requirements

• Education: Currently pursuing or recently completed a Certificate, Diploma, or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Duration: Minimum 12 weeks (3 months).
• Training: Provided.
• Language: Required language(s): Bahasa Malaysia and English.
• Attributes: Willing to learn and work on designated project hours; customer-oriented person.
• Transport: Must possess your own transportation & vehicle license

Employee Benefits

• Career Growth & Promotion Opportunities
• Personal & Career Development Opportunities
• Training & Learning Opportunities

Must send updated resume with photo attached

Prefer for internship starting in November and onwards.

Job Types: Full-time, Internship

Pay: RM800.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)

License/Certification:

• B or D license (Preferred)