Technical Account

General Description of Duties and Responsibilities

• Lead cloud architecture design for key customers and communicate effectively with executives and IT management.
• Lead the analysis of key customers’ business insights, including those in the Internet, logistics, retail, and real estate sectors.
• Utilize cloud products and solution capabilities to analyze customer requirements, design solutions, and develop cloud architecture for public cloud projects.
• Be responsible for the migration and online delivery of public cloud services, and participate in and ensure the successful delivery of major projects.
• Work closely with the Sales, Business Development, R&D, SRE, and other teams to ensure service delivery and the continuous operation of key customers’ environments.
• Keep up to date with technological trends in cloud computing, AI, IoT, and related fields.
• Develop a deep understanding of major cloud competitors, as well as key technologies and solutions.
• Educate customers on the value proposition of public cloud solutions and share knowledge of cloud technologies.

Candidate Requirements

• Experience in architecting, operating, and migrating solutions built on virtualization technologies—including computing, networking, and storage—as well as cloud platforms such as AWS, Azure, and GCP in complex enterprise environments.

• Experience working with on-premises infrastructure and large enterprise customers.

• Comfortable presenting and communicating with executives, IT management, and developers.

• Excellent communication skills, with the ability to adjust discussions to suit different levels of stakeholders.

• Proficiency in English is required for effective communication with customers and internal teams. (Chinese will be considered an advantage)

• Willingness to learn new technologies, with a strong ability to adapt and learn quickly.

• Familiarity with common enterprise services and products, such as security, directory services, virtual desktop infrastructure, Oracle, and SAP.