Technical Account Manager, Advanced Materials

Technical Account Manager, Advanced Materials

Technical Account Manager for the Advanced Materials Business Unit. Covering the West Coast territory, the candidate must be located in California, this is a fully remote role.

This role will be responible for managing accounts using thermosets. Experience with resins (epoxy, polyurethanes, etc.) is a must.

COMPANY BACKGROUND

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

IMCD is a leading company in sales, marketing and distribution of specialty chemicals and food ingredients. We represent major global producers, and our corporate headquarters are in Rotterdam, The Netherlands. We are currently seeking an experienced and skilled Technical Account Manager.The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD’s objective to grow earnings for our strategic principals.

Successful candidates will be responsible to:

Proficiency of the sales cycle from manufacturing stage to the delivery and customer satisfaction stage

Develop methods and procedures to increase sales, expand markets, and promote business

Continue to adopt and utilize important tools in our digitalization journey

Assist in establishing relationships and creating an environment to defend and preserve existing sales

Identifies new market opportunities as well as target builds; seeks out competitive & market information

Establishes and maintains processes that ensure accurate budget and forecast information for the business

Listen to and resolve customer complaints regarding services, products, or personnel.

Conduct frequent account planned visits, interacting on a recurrent basis with key customers

Research and understand your target market and key economic conditions / issues at major accounts

Work closely with sales support, supply chain, customer service, etc.

Formulate, monitor and improve selling plans and all sales-related activities, in alignment with the strategic imperatives of the business

Attending trainings for suppliers, IMCD and sales meetings

Consistent use of Salesforce.com for maintaining up to date customer interaction and pipeline management

Other duties as assigned

Skills:

Possess excellent customer service skills and the ability to interact with customers and team members in a professional manner

Experience in a fast-paced environment

Extremely ambitious with the drive and commitment to succeed

Passionate and committed to contributing to continued sales growth

Ability to multitask and switch focus quickly

Ability to think independently

Deadline-driven, detail oriented, and conscientious

Must possess good organizational skills and the ability to think strategically

Proficient with common computer programs, including Microsoft Office

Excellent written and verbal communication skills

Required Qualifications:

Bachelor’s Degree in Chemical Engineering, Chemistry, or General Sciences preferred

Five years of sales experience in the chemical or related industry

Experience in Thermosets

Desired Qualifications:

Master’s Degree or Technical degree

Formulation and/or formula production experience is a plus

Experience in Plastic, Rubber, or Composite markets preferred

Competencies:

Business Acumen

Problem Solving/Analysis

Customer/Client Focus

Communication Proficiency

Teamwork Orientation

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment

This job currently operates in a remote work environment.

Position Type/Expected Hours of Work

This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel

Travel required, around 40%.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers

If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index