Technical Account Manager

Datablaze offers a complete end-to-end solution for SIM management, asset tracking, fleet management and custom IoT solutions. Datablaze also offers the ability to customize applications with custom software development. We are known for our comprehensive hardware management interface and IoT solutions; currently having active deployments in over 125 different countries, and offering data solutions in over 190 countries, with access to over 300 networks, ensuring the best coverage worldwide. We believe that having a great place to work directly correlates to our team’s productivity. This is why we pride ourselves in our company culture. Our team thrives on innovators, self-starters, and teamwork, and we drive that line of thinking into our daily work environment.

We’re looking for a Technical Account Manager with a strong background in cellular, wireless, or B2B technology environments. This role is critical for customer success, technical implementation, and ongoing solution delivery. If you’re excited to guide clients through complex deployments, solve technical problems, and build long-term relationships, you’ll thrive in our fast-paced, innovative environment.

Some of the great things about working at Datablaze:

• Casual Dress Code: We don’t believe a professional work environment has to include button ups and ties.
• Stocked Break Room: Just one of the ways we like to give back to our team.
• Company Happy Hours and events: We work hard but know that everyone needs some company-sponsored downtime.

Position Expectations:

• Provide excellent customer service
• Remain highly organized and adapt to changing operational business needs
• Be a team player, with a focus on company growth and client relationships
• Maintain effective communication with customers, operations, and tech support team
• Respond promptly and professionally to customer concerns and inquiries
• Manage ongoing support and implementation
• Generate quarterly business reviews & assess company productivity with operations team
• Proficient in desktop tools such as Outlook, Excel, Word, PowerPoint

Pay: $25-$40/hr

Anticipated hours: 40 per week (M-F)

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

Bonus opportunities