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Technical Account Manager

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Remote

Technical Account Manager

Incubyte Datatech

Technical Account Manager

Skills

JiraConfluence

2 months ago

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Important information


Contract type:

Permanent

Location:

Remote, OR 97458, USA

Work mode:

Remote

Published on:

17 August 2026

What they need


Job_Description":"

This is a remote position. Experience Level

This role is ideal for professionals with a technical/engineering background who have transitioned into program management, client-facing, or pre-sales roles. Were looking for someone who can operate with minimal oversight, thrives in ownership-driven environments, and is equally comfortable in a room with engineers as in a room with clients evaluating a partnership.

What Youll Do as Account Manager

  • Manage and drive technical programs from initiation to delivery, ensuring projects are completed on time, within scope, and to a high standard of quality

  • Collaborate effectively with engineering, product, and other cross-functional teams to define project requirements, scope, and timelines

  • Proactively identify and mitigate risks and dependencies, escalating issues as needed

  • Track and communicate project status, progress, and key milestones to stakeholders

  • Facilitate clear communication and alignment across teams

  • Identify opportunities within existing and prospective client engagements, and pitch Incubytes value add clearly going beyond jargon to articulate real business impact

  • Build and maintain trust with clients through consistent, high-quality communication and delivery

  • Contribute to the continuous improvement of our program management processes

    Requirements

    What Youll Bring

    • A dev background enough technical depth to understand engineering trade-offs, speak credibly with engineers, and translate technical work into business value
    • A strong desire to learn, take ownership, and collaborate effectively
    • Excellent communication and interpersonal skills not just fluency in language, but the ability to communicate at the right level of abstraction and add real value in every conversation
    • Prior experience in sales or a client-facing capacity, with a demonstrated ability to identify opportunities and sell pitching value, not just capability
    • Proven ability to manage projects and deliver results
    • Strong problem-solving skills and the ability to independently define and execute tasks
    • Technical/Engineering background or MBA preferred
    • Understanding of Agile methodologies, Scrum, and Sprints is a plus
    • Familiarity with tools like Jira and Confluence is a plus
    • Comfort working in a high-ownership.
      What We Value
      • Extreme ownership you take responsibility for outcomes and drive work end-to-end

      • Ability to execute independently and define problems, not just solve assigned tasks

      • A strong product mindset willingness to talk to customers, understand problems deeply, and define direction when needed

      • The ability to build trust and sell value, not just deliver output

      • High standards, autonomy, and a bias toward action.

        Benefits

        **Life at Incubyte **We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.
        Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.

        **Perks

        • Dedicated learning development budget.

        • Sponsorship for conference talks.

        • Comprehensive medical term insurance.

        • Employee-friendly leave policies.

        • Home Office fund

        • Medical Insurance

          ","******

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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