Technical Account Manager, IT Equipment and Solutions - Sofia

Vivacom

, a member of United Group, is a leader in providing high-tech telecommunication services of a new generation - mobile and fixed voice services, high speed broadband internet access through fiber optic, copper and satellite infrastructure, data transmission services via the mobile and fixed networks and individual telecommunication solutions tailor-made for the client.

We are looking for a highly motivated candidate to join us as Technical Account Manager and be responsible for the sales of IT Infrastructure, Hardware, Software and Technology Solutions to business customers.

THE BENEFITS OF BEING PART OF THE TEAM:

Compensation package

• Attractive salary based on your performance
• Monthly food vouchers – €52
• Device voucher – €312
• SIM card with an Unlimited plan
• No cap on bonuses under the “Refer a Friend” program
• Preferential conditions for Vivacom services for you and your loved ones

Work–Life Balance

• 3 extra days if you use up your entire annual paid leave
• 1 day off for your birthday
• Flexible working hours
• Hybrid working model depending on the position
• Additional health insurance for you and your family
• Co-financed sports card
• Discounts at over 100 great places – shops, restaurants, hotels

Not just a job. Growth.

• Personal mentor and access to an interactive e-learning platform
• A real career development plan

RESPONSIBILITIES:

• Identify and target potential clients for IT infrastructure, hardware, software and technology solutions
• Understand and address customer business and technology requirements
• Collaborate closely with sales teams to identify opportunities, define sales potential and schedule meetings with prospective customers
• Present and demonstrate the business value of IT solutions and services
• Analyze customer needs and create sales opportunities based on their current and future technology requirements
• Describe and sell IT solutions to business and corporate customers, including PCs, laptops, workstations, servers, storage systems, operating systems, databases, virtualization platforms and software solutions
• Design and propose customer-specific IT solutions by combining hardware, software and services that best meet customer requirements
• Engage with IT Managers, Infrastructure Managers, CIOs and other decision-makers to understand technology roadmaps and identify opportunities for modernization and digital transformation
• Build and maintain strong relationships with customers, becoming a trusted technology advisor
• Coordinate with vendors, distributors and internal technical teams to develop competitive and innovative customer solutions
• Communicate with clients to build trust and develop long-term partnerships
• Provide market feedback and customer insights to product management and business development teams

REQUIREMENTS:

• University degree in Information Technology, Telecommunications, Computer Science or a related field
• Technical knowledge and/or experience in sales of IT infrastructure, hardware, software and technology solutions
• Experience in identifying business opportunities and developing solution-based sales approaches
• Broad understanding of enterprise IT environments, including end-user computing, servers, storage, operating systems, virtualization, databases, networking and cloud technologies
• Good understanding of leading technology vendors and their portfolios, such as Microsoft, Dell Technologies, HPE, Lenovo, Cisco, VMware, Nutanix, Red Hat and others based on customer requirements
• Ability to compare different technologies, platforms and vendors and recommend solutions that best fit customer business and technical requirements
• Understanding of how different hardware and software components work together to create complete business solutions
• Good understanding of current IT trends, digital transformation initiatives, cloud adoption and infrastructure modernization
• Excellent English - written and spoken
• Excellent presentation and negotiation skills
• Skilled at prioritizing, planning and strategic decision-making
• Ability to communicate effectively with both technical and non-technical stakeholders
• Ability to work collaboratively with technical, commercial and vendor teams
• Vendor certifications from Microsoft, Dell Technologies, HPE, Lenovo, Cisco, VMware, Oracle or other technology vendors are considered an advantage

HOW TO APPLY

If you recognize yourself in our proposal and want to continue your development in the successful Vivacom

team, press the " Easy Apply

" button to attach a CV

for the position, no later than the 12th of November 2026.

Only approved candidates will be invited for an interview.

The provision of personal data enclosed in the application documents is voluntary and will be used solely for the purposes of evaluating your job application. Vivacom Bulgaria shall not disclose personal data to third parties unless such disclosure is required under the law.