Technical Account Specialist

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

As part of the Global Monetization Team you will be responsible for implementing new business opportunities as well as ensuring the solution's success and sustained growth by driving strategic initiatives and roadmap. We're looking for a driven individual with an entrepreneurial spirit that has experience coordinate, delivering results and to provide solutions based on Monetization Business insight.

Scope Of Responsibilities

• Coordinate projects for the Global Monetization Team.
• Collaborate with technical, product, engineering, QA and business teams, to define project requirements, timelines, and deliverables.
• Drive ownership, follow-through of actions and tasks, including creating change requests to development teams (ie. CRs, Technical tests, etc)
• Analyze and understand trends in key metrics, drive corrective actions and investigations.
• Control supporting material for internal communication (ie. Operational Reviews, Deep Dives, etc)
• Experience collaborating with channel partners, systems integrators, and third-party developers.
• Serve as the primary point of contact for key partners, fostering strong relationship

Position Requirements

• Ability to speak and write in English and Portuguese fluently, daily routine with a Global Team.
• Excellent communication, problem-solving with experience translating business requirements into technological solutions.
• Lead global meetings with multiple teams in English and with weekly syncs.
• Data drive mindset and experience.
• Demonstrated tech acumen, systems knowledge, and overall business insight.
• Proactive attitude and willingness to take ownership of tasks and responsibilities.
• Superior Microsoft Planner, Excel, PowerPoint, Google Drive, Cloud skills, etc
• Experience with Jira, Qlik, SQL, Power BI, Brio or Hyperion would be advantageous.
• Team player attitude with the ability to work proactively autonomously.
• Ability to thrive in a fast-paced and dynamic environment.

Education

• Bachelor’s an engineering degree is preferred but not required.

If you are a proactive and results-driven individual with a passion for account management to support global services, we encourage you to apply for this exciting opportunity!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.