Technical Administrative Officer (เจ้าหน้าที่ธุรการทางเทคนิค / ประสานงานเทคนิค)

About the role

Support engineering and Presales teams using expertise in technical document management and presentation preparation. Work on-site to ensure project documents and proposals are organized, accurate, and comply with company standards.

Key responsibilities

• Prepare, format, and compile technical documents and presentation slides for engineering and Presales teams
• Coordinate with technical teams to understand requirements and gather necessary information for document preparation
• Record, compile, and categorize information received from engineering and Presales teams for easy retrieval and future use
• Prepare summary reports and communicate document preparation status to management or relevant teams
• Receive customer notifications and forward information to engineering teams in case of product claims
• Coordinate with manufacturers or distributors in case of damaged products to process warranty claims
• Attend meetings, take notes, and prepare meeting reports
• Monitor and coordinate assigned tasks from engineering and Presales teams to ensure timely completion
• Perform other duties as assigned by supervisor

About you

• Bachelor's degree in Business Administration, Information Technology, Engineering, or related field
• Experience in Document Control, administration, or related work for at least 1–3 years
• Good English language skills
• Understanding of engineering team operations and project documentation
• Proficient in Microsoft Office (Word, Excel, PowerPoint) for document management and presentation work
• Ability to analyze and resolve basic problems
• Appropriate personality and professional image
• Quick learner; able to rapidly acquire and develop new knowledge and skills
• Flexible and adaptable
• Strong teamwork and communication skills