Technical Administrator

Role purpose

The Technical Administrator provides organised administrative support to the Technical, Quality and Production teams. The role helps maintain accurate technical records, product specifications, supplier documentation, audit evidence and corrective-action records to support food safety, quality, legal compliance and customer requirements.

Key responsibilities

• Maintain controlled technical documents, including SOPs, specifications, forms, policies and records.
• l Keep product, raw-material and packaging specifications current, complete and correctly filed.
• l Maintain supplier-approval records, including certifications, questionnaires, allergen information and declarations.
• Support label and artwork checks against approved product specifications.
• Prepare documentation and evidence for internal, customer and external audits.
• Record, track and follow up complaints, non-conformances, corrective actions and technical queries.
• Support traceability exercises, mock recalls and review of batch and production documentation.
• Monitor document-review dates, supplier-document expiry dates and outstanding technical actions.
• Produce trackers, reports, meeting notes and basic KPI summaries for the Technical Manager.
• Liaise with Production, Warehouse, Purchasing, suppliers and customers to obtain or clarify technical information.

Person specification

• Strong administration and document-control skills with excellent attention to detail.
• Ability to organise records, manage deadlines and work across several priorities.
• Confident with Microsoft Office, especially Word, Excel and shared document systems.
• Clear written and verbal communication skills.
• Ability to work independently, follow processes and escalate issues where needed.
• Experience within food, drink, manufacturing, quality, compliance or a regulated environment is desirable.
• Knowledge of HACCP, GMP, specifications, supplier approval, traceability or audit processes would be advantageous.

Key outcome

The postholder will ensure technical information is accurate, accessible and audit-ready, helping the business maintain high standards of quality, compliance and operational control.

Pay: From £25,420.00 per year

Benefits:

• Employee discount
• On-site parking

Work Location: In person