Technical Advisor

Associated Motorways (Pvt) Ltd. (AMW), a member of the Al-Futtaim Group, is one of Sri Lanka's most respected automotive organizations with a legacy spanning over 75 years. As the authorized distributor for Nissan and several leading global automotive brands, we are committed to delivering excellence in customer service and technical expertise.

We are seeking a highly skilled and customer-focused Technical Advisor to join our Nissan Workshop in Peliyagoda.

Overview of the Role

The Technical Advisor will serve as the technical expert within the workshop, supporting diagnostic procedures, complex repairs, and technical problem-solving while ensuring high standards of service quality and customer satisfaction. The successful candidate will work closely with workshop technicians, service advisors, and customers to deliver efficient and effective repair solutions.

What Will You Do?

• Diagnose complex vehicle faults using Nissan diagnostic tools and systems.

• Provide technical guidance and support to workshop technicians.

• Assist in resolving difficult repairs and technical issues efficiently.

• Review and interpret technical service bulletins, repair manuals, and manufacturer updates.

• Support the workshop team in achieving productivity and quality targets.

• Liaise with Nissan principals on technical concerns and warranty-related matters.

• Conduct technical inspections and quality checks on completed repairs.

• Ensure adherence to manufacturer standards, workshop procedures, and safety regulations.

• Assist in technical training and knowledge-sharing initiatives within the workshop.

• Support customer concern resolution by providing expert technical recommendations.

What Equips You for the Role?

• Diploma or Degree in Automobile Engineering, Mechanical Engineering, or a related discipline.

• Minimum 3-5 years of experience in automotive diagnostics and technical troubleshooting.

• Experience within a dealership environment will be a distinct advantage.

• Strong understanding of vehicle electrical, mechanical, and electronic systems.

• Hands-on experience with automotive diagnostic equipment and software.

• Knowledge of Nissan vehicles and systems will be an added advantage.

• Valid driving licence.

Required Skills to be Successful

• Strong analytical and problem-solving skills.

• Excellent communication and technical reporting abilities.

• Ability to mentor and support workshop technicians.

• Strong customer orientation and service mindset.

• Ability to work under pressure and manage multiple priorities.

• Good coordination and stakeholder management capabilities.

• Commitment to quality, safety, and continuous improvement.

Apply Now

If you fit the role above, please send your CV to:

[email protected]

within 14 days of this advertisement.