Technical Agile Coach

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description

Technical Agile Coach

Role Purpose

Lead Agile adoption and modern software delivery practices across teams and leaders through coaching, facilitation, continuous improvement, and data-driven decision-making. Partner with stakeholders to improve organizational effectiveness, delivery performance, business outcomes, and customer value.

Key Responsibilities

Agile Facilitation & Enablement

• Facilitate Agile ceremonies, workshops, planning sessions, retrospectives, and leadership forums.
• Develop Agile capabilities across teams and leadership.
• Foster communities of practice and knowledge sharing.
• Promote data literacy and effective use of delivery insights and dashboards.
• Drive alignment and transparency through collaborative facilitation.

Team & Leadership Coaching

• Coach teams on Agile principles, SDLC practices, and modern delivery methodologies.
• Improve collaboration, accountability, predictability, and delivery flow.
• Use metrics to identify bottlenecks, risks, and improvement opportunities.
• Partner with leaders to strengthen Agile leadership and outcome-based decision making.
• Advise on organizational structures, governance models, and cross-functional alignment.
• Support large-scale transformation and change initiatives.

Continuous Improvement & Value Delivery

• Establish continuous improvement practices across teams and programs.
• Analyze delivery performance data to identify systemic improvements.
• Drive enhancements in product development, governance, and collaboration.
• Measure and communicate the impact of improvement initiatives.
• Align delivery activities with business objectives, OKRs, and value streams.
• Ensure focus on outcomes, customer value, and business impact.

Power BI & Analytics

• Design and maintain Agile and delivery performance dashboards.
• Analyze flow metrics, throughput, lead time, cycle time, predictability, and capacity.
• Create executive reports and KPI scorecards for leadership teams.
• Transform data into actionable insights and recommendations.
• Define and standardize meaningful Agile and delivery metrics.
• Promote transparency and continuous improvement through measurement practices.

Required Experience

• 8+ years in Agile delivery, coaching, transformation, or organizational change roles.
• Strong understanding of Software Development Lifecycle (SDLC).
• Experience in software product development environments with cross-functional teams.
• Financial Services industry experience (Banking, Insurance, Investments, Annuities, or similar).
• Proven success leading Agile transformations and continuous improvement initiatives at scale.
• Significant experience coaching leaders, managers, and teams.
• Strong stakeholder management and conflict resolution skills.
• Experience working with executive leadership.
• Deep knowledge of Agile, Scrum, Kanban, Lean, Flow Metrics, and organizational design.
• Experience using data and metrics to drive decision-making and performance improvements.
• Hands-on experience with Power BI, Azure DevOps Analytics, Jira reporting, or similar tools.

Preferred Qualifications

• Agile coaching certifications (ICP-ACC, ICP-ENT, ICP-CAT, CTC, or equivalent).
• Scrum Master, SAFe, Lean, or Kanban certifications.
• Experience with OKRs, Value Stream Management, and Flow Framework.
• Knowledge of Power BI data modeling and dashboard design.
• Experience supporting enterprise-scale transformation programs.

Job Description - Grade Specific

Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.