Technical Analyst for Institutional Research

Job Title: Technical Analyst for Institutional Research

Work Schedule: Full Time, Monday through Friday, 8 a.m. to 5 p.m. (The standard work week is Monday through Friday, 8:00 AM to 5:00 PM. Exempt professionals, are expected to maintain a flexible schedule to ensure all responsibilities and collegiate needs are met, including occasional work outside of core business hours.)

Salary Range: $49,305 – $67,501

FLSA Status: Exempt

Summary Provides day-to-day technical and administrative duties for the Institutional Research Office. Assures integrity of standards related to external compliance reporting. Reports to the Executive Director of Institutional Research and Effectiveness.

Essential Duties And Responsibilities

• Maintains current and accurate compliance records and files as required by third party organizations.
• Creates presentation materials for quality reports and graphs.
• Manages the lifecycle of ad hoc, either recurring or regularly scheduled, and classroom climate surveys.
• Assists in updating reports and maintaining information on the portal and website.
• Reviews data and reports for accuracy as requested.
• Assist with data gathering with grants , as needed (i.e., Perkins Grant)
• Contributes to the college’s accreditation efforts, including the Institutional Middle States accreditation and programmatic accreditation standards.
• Produces and reviews annual reporting for Institutional Factbook and Graduate Outcomes Reports
• Communicates with internal and external stakeholders regarding project timelines, guidelines and expectations.
• Monitors, maintains, responds to the IR email account mailbox.
• Creates and maintains technical documentation and writing for the IR office (e.g surveys, technical procedures, slidedeck QA, etc.)
• Develops and maintains all operations manuals for this department.
• Carries out special projects as assigned.

Qualifications Required

Education

• Bachelor’s degree from a regionally accredited college or university or an Associate’s Degree in a related field plus two years of full-time professional experience in data analysis, database querying (SQL), reporting or institutional research.

Certifications

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting)

Work Experience

• Minimum of three years’ experience in related field, including at least one year in one of the following areas: Institutional Research, Assessment, Foundation, or Enrollment.
• Basic Knowledge of SQL, Survey Monkey, and Argos.

Knowledge, Skills And Abilities

• Ability to write simple queries using SQL.
• Ability to maintain accurate and detailed program records. Excellent organizational, communication, and interpersonal skills.
• Must be proficient in the use of Microsoft Office. Ability to learn the College’s administrative computing systems (Banner, Infoquest, Argos, Lightcast, etc.).
• Communication: Strong verbal and written communication skills; ability to draft and edit professional correspondence.
• Detail Orientation: High level of accuracy in proofreading, data entry, and document preparation.
• Technology Skills: Confident in learning and using digital tools for data entry, scheduling, faculty load and compensation, document management, and virtual collaboration.
• Critical Thinking: Ability to anticipate needs, prioritize tasks, and resolve problems effectively.
• Multitasking: Comfortable managing multiple assignments and deadlines with minimal supervision.
• Able to prioritize job duties according to the needs of the department and institution.
• Exhibits strong time management skills
• Adaptability and problem solving skills
• Ability to handle unexpected situations and find solutions
• Must possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge.

Preferred

• Experience with basic Statistical or data science language.
• Experience in project management, higher education and/or database management.
• Knowledge of academic software.

Physical Demands Ability to effectively communicate, perceive, and exchange information with colleagues and stakeholders.

Operate, handle, or feel objects, tools, or controls using hands, arms, or adaptive equipment.

Ability to safely lift, transport, or move objects up to 15 lbs regularly and up to 25 lbs occasionally.

Vision capabilities sufficient to view screens, read printed materials, and observe work environments (with or without assistive devices).

Work Environment The noise level in the work environment is usually quiet to moderate.

Please note that this position is not eligible for current or future H-1B or other employment visa sponsorship .

LCCC is an equal opportunity employer. LCCC Internal candidates must apply within 15 days of posting. To apply, please submit a cover letter, resume and unofficial transcript through our online application system at www.lccc.edu/jobs .

• Salary is restricted to above range and will not exceed the maximum of the range. Salary offers are non negotiable and offers are determined and are based upon related work experience submitted on resume.
• Foreign degrees – must provide a US equivalency report of your degree credentials with your transcript, if not, your resume will not be accepted.

Position open until filled.