Technical Analyst/System Analyst (Cards)

Required Skills *

• Possess strong functional knowledge of Credit Card or Debit Card systems, including card issuance, authorization, clearing and settlement, Card Control, and customer servicing workflows with Digital channels.
• Exhibit strong proficiency in SQL querying and data analysis using relational databases such as Oracle and Microsoft SQL Server to support data validation, analysis and issue investigation.
• Hands on experience with Agile project methodologies and associated tools such as Jira, Confluence, or similar platforms.
• Experience in implementations of applications using Weblogic/Websphere.
• Experience in cloud platforms (AWS, Azure), including cloud hosted applications, managed databases, integrations, and hybrid environments.
• Hands on experience in card management systems like WAY4, First Vision, etc.

Key Deliverables *

• Analyze, document, and validate business and functional requirements, preparing clear functional specifications, system flow diagrams, interface definitions, and data mappings.
• Perform impact analysis for business change requests and enhancements, assessing upstream and downstream system dependencies and advising stakeholders on feasibility and risks.
• Prepare architecture documents as part of solutioning.

Key Responsibilities *

• System Analyst for Credit Card or Debit Card systems, acting as a bridge between business stakeholders and technical teams to ensure accurate translation of business requirements into system solutions.
• Analyze, document, and validate business and functional requirements, preparing clear functional specifications, system flow diagrams, interface definitions, and data mappings.
• Perform impact analysis for business change requests and enhancements, assessing upstream and downstream system dependencies and advising stakeholders on feasibility and risks.
• Collaborate closely with internal IT teams (development, infrastructure, Enterprise Architecture, security, and operations) to support solution design, integration, and delivery aligned with business requirements.
• Oversee and support internal testing activities, including system integration testing (SIT), user acceptance testing (UAT), and regression testing; ensure timely resolution of defects and issues.
• Coordinate with external vendors and third party system providers, supporting requirements clarification, solution reviews, and dependency management while maintaining effective working relationships.
• Ensure adherence to security, compliance, and audit requirements (e.g., PCI DSS), particularly for card data and cloud based systems.