Technical & Automation Assistant

Role Overview

We are looking for a proactive, technically capable, and well-organised Technical & Automation

Assistant to directly support the Technical Lead in day-to-day execution of digital and automation

initiatives.

This role is hands-on. You will be the execution arm of the department — conducting research, writing

code, building and reviewing applications, coordinating with vendors and companies, preparing

reports, aligning stakeholders, and managing demos. The Technical Lead will assign tasks; your job

is to own them end-to-end and deliver results.

Key Responsibilities

1. Technology Research & Development

• Research new digital technologies, automation tools, AI platforms, and software solutions
• Summarise findings into clear, structured reports for the Technical Lead
• Evaluate tools and platforms and recommend the best fit for current initiatives
• Stay current on emerging trends in automation, AI, and web technologies

2. Application & Website Development

• Write, build, and maintain web applications, internal tools, and automation scripts
• Code features, fixes, and integrations as directed by the Technical Lead
• Review and test applications before deployment; flag issues proactively
• Support CI/CD pipelines and deployment processes

3. Application Review & Quality Assurance

• Conduct structured reviews of applications and websites — functionality, UX, performance
• Log issues, improvement areas, and observations in a clear format
• Coordinate bug resolution with development teams
• Ensure deliverables meet the standard set by the Technical Lead

4. System Integration & Automation

Position Title Technical & Automation Assistant

Department Digital & Automation

Reports To Technical Lead – Digital & Automation

Employment Type Full-Time

Location [Add Location / Remote / Hybrid]

Confidential – For Internal Use Only | Page 1

DIGITAL & AUTOMATION

Job Description Technical & Automation Assistant

• Assist in integrating multiple technologies including APIs, databases, and third-party platforms
• Build and maintain automation workflows
• Monitor integrations for errors or inefficiencies and resolve them
• Document integration logic, architecture, and workflows thoroughly

5. Vendor & Company Coordination

• Identify, reach out to, and manage communication with external technology companies and vendors
• Coordinate product demonstrations and technical meetings end-to-end
• Prepare vendor comparison reports and shortlists for decision-making
• Maintain a running log of company contacts and ongoing conversations

6. Stakeholder Communication

• Coordinate with internal stakeholders — operations, management, and business teams
• Gather technical requirements and translate them into actionable tasks
• Provide clear, concise project updates on request and proactively
• Bridge communication between technical and non-technical teams

7. Documentation & Reporting

• Prepare technical documentation, project reports, and research summaries
• Maintain structured records of requirements, architectures, and workflows
• Create presentations summarising findings, progress, and recommendations
• Track milestones, deadlines, and deliverables across active projects

8. Project Execution & Coordination

• Break down assigned projects into tasks and manage them to completion
• Proactively flag blockers or delays to the Technical Lead
• Coordinate across teams and external parties to keep projects on track
• Support testing, deployment, and post-launch review of digital initiatives

Daily & Weekly Task Checklist

Daily Tasks

Weekly Tasks

1 Review tasks assigned by Technical Lead and plan execution for the day

2 Conduct research on any technology topics assigned

3 Reach out to vendors or companies as directed; follow up on pending responses

4 Update task tracker / log with progress on all active work

5 Write code, assist builds, or test features as per active development tasks

6 Respond to emails, messages, and communications related to projects

7 Flag blockers, dependencies, or risks to the Technical Lead

Confidential – For Internal Use Only | Page 2

DIGITAL & AUTOMATION

Job Description Technical & Automation Assistant

Required Skills

Technical Skills

• Proficient in at least one programming language — Python, JavaScript, or similar
• Working knowledge of web development: HTML, CSS, REST APIs
• Familiarity with automation tools, workflow builders, or scripting
• Ability to understand system architectures and API integrations
• Comfortable using developer tools, version control (Git), and task management platforms

Research & Analytical Skills

• Ability to research technologies independently and produce structured summaries
• Comparative analysis of tools, vendors, and solutions
• Strong attention to detail and a structured approach to problem-solving

Communication & Coordination Skills

• Professional written and verbal communication with vendors and stakeholders
• Ability to coordinate across multiple parties simultaneously
• Confidence in presenting findings, updates, and recommendations clearly

Organisational Skills

• Excellent documentation habits — always writes things down
• Ability to manage multiple tasks and projects at the same time
• Proactive — follows up without being reminded, flags issues early

Technology Familiarity (Preferred)

Candidates with exposure to any of the following will be preferred:

1 Prepare a research summary report on assigned topics

2 Schedule, coordinate, and brief for vendor or technology demos

3 Review all active applications or websites for improvements or issues

4 Compile a project status update for the Technical Lead

5 Document new integrations, workflows, or system changes completed

6 Maintain and update the vendor/company contact log

7 Review upcoming deliverables and flag any risk of delay

Python JavaScript REST APIs

Git / GitHub Automation Tools No-Code / Low-Code

Web Development AI Tools Cloud Platforms

Confidential – For Internal Use Only | Page 3

DIGITAL & AUTOMATION

Job Description Technical & Automation Assistant

Qualifications

• Degree or diploma in Computer Science, Information Technology, or a related field
• 1–3 years of experience in a technical support, development, or digital coordination role
• Experience working alongside or supporting a technical lead or senior developer is a plus
• Portfolio of any personal or professional projects (websites, scripts, automation) is strongly encouraged

Ideal Candidate Profile

The right person for this role is someone who:

Digital & Automation Department – For Internal Use Only

Database Basics Figma / Prototyping Postman

Docker (Basic)

✓ Is genuinely curious about technology and enjoys learning new tools quickly

✓ Takes ownership of tasks and drives them to completion without constant follow-up

✓ Can operate across both technical work (coding, integration) and coordination (vendors,

stakeholders)

✓ Writes clearly and keeps documentation up to date without being asked

✓ Is comfortable with ambiguity — can research, form a view, and present recommendations

✓ Treats every task assigned by the Technical Lead as their own responsibility to deliver

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person