Technical Application Specialist

Technical Application Specialist

📍 Location: HQ – Glenmarie, Shah Alam | Medical Device Industry

Do you enjoy working with healthcare professionals, delivering product training, and solving technical challenges using advanced medical technologies?

Join Medi-Life (M) Sdn. Bhd., a trusted name in medical technology, where you'll play a key role in supporting the successful implementation and clinical application of our innovative medical devices.

As a Technical Application Specialist, you will work closely with our Sales and Service teams to provide product demonstrations, clinical training, technical support, and customer education, helping healthcare professionals maximise the value of our solutions.

---

Key Responsibilities

• Conduct product demonstrations, clinical presentations, and user training for healthcare professionals.
• Provide application support during product evaluations, installations, and clinical procedures where required.
• Deliver product onboarding and advanced user training to ensure effective equipment utilisation.
• Assist with equipment installation, setup, configuration, and commissioning.
• Perform first-line technical troubleshooting and resolve application-related issues.
• Conduct Operational (ODO) Tests and Electrical Safety Tests (EST) during equipment installation, preventive maintenance, and after repairs in accordance with company procedures and manufacturer guidelines.
• Maintain accurate service, calibration, and testing records, ensuring compliance with quality and regulatory requirements.
• Collaborate with Sales and Service teams to provide technical and clinical support throughout the customer journey.
• Build and maintain strong relationships with hospitals, clinicians, biomedical engineers, and healthcare professionals.
• Maintain product knowledge and communicate product features, clinical benefits, and technical capabilities effectively.
• Participate in workshops, exhibitions, conferences, and other marketing activities.

---

What We Offer

• 💰 Competitive salary + attractive commission
• 🎁 13-month salary + petrol & car allowance (>RM1,000)
• ✈️ Overseas incentive trips
• 📱 Mobile phone allowance
• 🏥 Medical & hospitalisation benefits
• 🚀 Continuous training & professional development
• 👥 Supportive and collaborative team culture

---

Qualifications & Requirements

• Bachelor's Degree in Biomedical Engineering, Biomedical Science, Medical Technology, Electronics, Nursing, or related field.
• 1–3 years' experience in medical devices, clinical applications, technical support, or healthcare (fresh graduates with strong technical aptitude are encouraged to apply).
• Strong communication, presentation, and interpersonal skills.
• Good technical troubleshooting and analytical skills with willingness to learn new technologies.
• Customer-focused, proactive, and able to work independently.
• Possess own transport and valid driving licence.
• Willingness to travel within assigned territories.

---

✨ Be part of something meaningful — where your expertise helps improve lives.
📧 Apply now and grow your career with a company that values innovation, integrity, and people.