Technical Architect - Digital Workplace

Job Summary

As a Collaboration Technical Architect at NTT Data, you'll be at the core of designing solutions that foster effective communication, information sharing, and teamwork. You'll collaborate with business users, IT teams, and executive management to translate business requirements into technical designs, ready for implementation as collaboration platforms and tools. Your expertise will directly contribute to enhancing our clients' collaboration capabilities.

You'll play a pivotal role in designing collaborative solutions that align with business objectives, focusing on scalability, security, and performance. You will engage with stakeholders to gather business requirements, understand their collaboration needs, and propose tailored technical solutions. Your role includes assessing and recommending the best-fit collaboration platforms and tools for the organization.

Responsibilities

• Developing and maintaining technical documentation, such as solution architecture diagrams, design specifications, and implementation plans.
• Providing pre-sales technical support and expertise, ensuring that technical solutions meet clients' objectives and align with their current collaboration capabilities.
• Working closely with internal stakeholders to produce technical specifications for custom development and systems integration requirements.
• Integrating collaboration platforms with existing enterprise systems, ensuring seamless Data exchange and interoperability.
• Managing client proof-of-concept (POC) initiatives, which involve setting up and delivering the POC with the involvement of the appropriate resources.
• Ensuring compliance with Data privacy regulations and organizational security policies in the design and implementation of collaboration solutions.

Requirements

• In-depth knowledge of collaboration platforms like Microsoft SharePoint, Teams, Cisco Webex, or Google Workspace.
• Understanding of network protocols, topologies, and security.
• Strong troubleshooting and problem-solving skills.
• Familiarity with security best practices and Data privacy regulations.
• Knowledge of APIs, web services, and Data exchange protocols.
• Experience in a professional technical role, particularly in designing enterprise-level network solutions.
• Ability to collaborate and communicate effectively with team members and stakeholders.
• Seasoned client engagement and technical consulting skills.
• Bachelor's degree in information technology, Computer Science, or a related field.

Workplace type

On-site