Technical Assistant

Job Summary

The Technical Assistant is responsible for providing technical support for computer systems, hardware, software, networking, audio-visual equipment, and other technical infrastructure within the organization. The role ensures smooth functioning of technical operations and timely resolution of technical issues.

Key Responsibilities Technical Support

• Provide technical assistance to staff, students, and departments.
• Troubleshoot hardware, software, printer, and network issues.
• Install, configure, and maintain computer systems and peripherals.
• Support internet connectivity and LAN/Wi-Fi operations.

Hardware & Software Maintenance

• Perform regular maintenance of desktops, laptops, projectors, printers, and CCTV systems.
• Install and update operating systems, drivers, and software applications.
• Monitor system performance and ensure proper functioning of devices.
• Maintain inventory of technical equipment and accessories.

Lab & Classroom Support

• Assist in setting up computer labs, smart classrooms, and technical equipment.
• Ensure projectors, speakers, microphones, and digital boards function properly.
• Provide technical support during examinations, presentations, and events.

Data & Security Management

• Assist in data backup and system security procedures.
• Ensure antivirus updates and basic cybersecurity practices are followed.
• Report technical risks or system failures to management.

Documentation & Reporting

• Maintain records of repairs, maintenance, and technical issues.
• Prepare reports on equipment status and technical requirements.
• Coordinate with vendors for repairs and procurement if required.

Required Qualifications

• Diploma/Bachelor’s Degree in Computer Science, IT, Hardware Networking, or related field.
• Certification in hardware/networking preferred.

Required Skills

• Knowledge of computer hardware and software troubleshooting.
• Basic networking and internet configuration skills.
• Familiarity with printers, CCTV systems, and smart classroom equipment.
• Good problem-solving and communication skills.
• Ability to work independently and manage multiple tasks.

Experience

• Minimum 1–3 years of experience in technical support or IT assistance preferred.

Working Conditions

• Full-time position.
• May require support during events, examinations, or emergency technical issues.

Pay: ₹9,000.00 - ₹18,000.00 per month

Work Location: In person