Technical Assistant - Supplier Quality Assurance (SQA)

Job Title: Technical Assistant Supplier Quality Assurance (SQA)

Location: Bukit Beruntung, Serendah

Company: Industrial Quality Management Sdn Bhd

Employment Type: Full-time

Company Overview

At Industrial Quality Management Sdn Bhd, we are a trusted manufacturer of high-quality plastic and metal parts, serving predominantly the automotive industry. With our headquarters based in Shah Alam and branches in Bukit Beruntung, Tanjung Malim, and Gurun, we are proud to support Malaysia’s industrial sector with precision and reliability.

About the role

We're looking for a detail-oriented Technical Assistant of Supplier Quality Assurance (SQA). In this role, you will be responsible for supporting the SQA function to ensure that all raw materials, components, secondary processed parts, and sub-assemblies delivered by external suppliers meet IQM’s quality, technical, and customer requirements before release to production.

Key Responsibilities

Supplier Quality Control:

• Perform incoming inspection on raw materials, child parts, secondary processes and automotive sub-assemblies according to approved Control Plans and Inspection Standards.
• Evaluate and decide on the acceptance status of incoming shipments: Acceptance, Conditional Acceptance, or Rejection.
• Identify, record, and report supplier-related quality issues and monitor incoming defect trends.

Containment & Defect Management:

• Coordinate containment activities when supplier issues occur, including 100% incoming inspection, sorting, rework verification, or return of non-conforming materials.
• Issue Defect Countermeasure Request Sheets (DCRS) and Good Return Notes (GRN) to suppliers.
• Monitor supplier response timelines and follow up on Corrective Action / Preventive Action (CAPA) implementation through to closure.

Technical Support & Problem Solving:

• Review supplier engineering drawings, specifications, and inspection standards.
• Assist in investigating root causes of defects using quality tools (5 Why, Fishbone Analysis, 8D, PDCA).
• Support new part development, trial runs, sample approvals, PPAP documentation, and supplier process/engineering changes.

Supplier Development & Performance Monitoring:

• Track and monitor supplier Quality Performance Indicators (KPIs), such as PPM, rejection rates, DCRS response time, and repeat defect rates.
• Support supplier quality improvement initiatives, attend supplier quality meetings, and participate in supplier audits alongside Purchasing.
• Maintain complete and accurate incoming inspection records, reports, and quality documentation in compliance with ISO / IATF 16949 standards.

Who are we looking for?

• Diploma or Degree in Mechanical, Automotive, Manufacturing, Quality Engineering, or a related technical field.
• 1–2 years of hands-on experience in Quality Assurance / Quality Control (QA/QC), preferably within the manufacturing or automotive industry. (an added advantage).
• Proficiency in Microsoft Office Suite – particularly Excel and Word.
• Strong attention to detail with the ability to prioritize and manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a proactive approach to resolving issues.
• Ability to work independently as well as collaboratively within a team environment.

Why Join US?

• Be part of a quality-driven, innovative manufacturing environment, committed to excellence at every stage of production.
• Gain hands-on experience in quality control and compliance within a real-world industrial setting.
• Receive annual performance-based salary increments
• Work in a supportive environment with strong leadership
• Access career growth opportunities through training and mentorship
• Be part of a collaborative culture that values your input

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Company car
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person