Technical Assistant (WCC)

Location: Valhalla, NY Category: Staff Positions Job Type: Full-time Posted On: Thu Oct 22 2026 Job Description:

The Technical Assistant promotes student success by engaging with prospective and current students, building relationships with campus and community partners, and providing information and support to help students in the Educational Opportunity Program (EOP) at Westchester Community College. The Technical Assistant will work collaboratively with the EOP director and EOP counselor to help in scheduling student appointments, recording progress and status of students' financial verification process, and compiling reports. Responsibilities include the operation and maintenance of the computer lab, providing technical assistance as needed, to administrators and EOP students.

Assists faculty and students in the operation of equipment in student EOP computer lab;

Assists in the preparation of monthly and annual reports;

Records progress and status of students' achievement under direction of EOP director;

Prepares requisitions for supplies and materials as instructed;

Maintains inventory of available supplies needed for workshops and the summer EOP bridge program;

Collaborates with Information Technology for routine maintenance and equipment;

Performs other ancillary duties, as directed;

Assists with clerical duties as assigned;

Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and PeopleSoft in performing work assignments;

May perform other tasks, as needed.

Job Requirements:
REQUIRED QUALIFICATIONS: Possession of a high school or equivalency diploma and one year of experience in area of specialty are required.

Knowledge of the principles, practices, terminology and tools and/or equipment used in area of specialization; ability to repair and maintain equipment; ability to give directions to others in the use of laboratory equipment; ability to work effectively with others; ability to maintain clerical records involved in operation; ability to communicate effectively, both orally and in writing; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software; ability to read, write, speak, understand and communicate in English sufficiently to perform the essential duties of the position; thoroughness; integrity; accuracy; physical condition commensurate with the demands of the position.

All candidates must have evidence of responsiveness to and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of non-traditional adult students, as these factors relate to the need for equity-minded practice.

Additional Information:
POSITION EFFECTIVE: The position will remain open until filled.

WORK SCHEDULE: The work schedule is 9:00 am-5:00 pm Monday through Friday, on campus.

SALARY & BENEFITS: The starting salary for this position is $48,495. Additional compensation with seniority steps maximize at a salary of $58,259. Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.