Technical Associate - Growth Operations

About Us

Legal AI has Harvey and Legora. Banking is still waiting for its breakout AI company.

We're a fast-growing Series A startup building to become that company. Backed by a team of former banking and technology leaders, we're bringing purpose-built AI to one of the world's largest, most complex, and most underserved industries. Our platform enables banks to safely deploy AI, automate critical workflows, and fundamentally rethink how they operate. We're building at an inflection point, with an opportunity to help define the future of AI in financial services.

We’re looking for a Technical Associate to join our growth team and help build and manage the AI agents and automations that power our go-to-market and customer operations. From documentation and release communications to customer reporting and sales operations, you’ll own and improve the systems that keep everything running efficiently.

What You'll Do

• Build AI automations: Develop and improve AI agents, Claude workflows, and internal tools that eliminate manual work.
• Own product communications: Manage documentation, release notes, product tutorials, and customer updates.
• Drive customer insights: Build usage reports, maintain dashboards, and track customer outcomes.
• Improve sales operations: Automate CRM workflows, maintain internal databases, and streamline processes.
• Support growth: Research competitors, document AI use cases, and help onboard customers.

Who We're Looking For

• Recent graduate or early-career candidate with a strong academic background in engineering, CS, business, or a related field.
• Technically curious, with exposure to GitHub, scripting, automation tools, or AI agents.
• Strong analytical thinker and clear communicator.
• Resourceful, detail-oriented, and comfortable figuring things out independently.
• Low ego, high ownership, and willing to tackle both technical challenges and everyday operational work.
• Bonus: Internships in engineering, consulting, product, or operations; experience building AI automations or side projects; interest in fintech.