Technical Business Analyst

We are seeking a Technical Business Analyst to join our IT services team, with a focus on AI-driven solutions. The role involves acting as a bridge between clients, stakeholders, and technical teams to ensure effective requirement gathering, analysis, and delivery of scalable digital and AI-enabled solutions.

Key Responsibilities

• Gather, analyze, and document business requirements from clients and stakeholders
• Translate requirements into functional & non-functional specs for AI and software solutions
• Prepare BRD, FRD, user stories, process flows, wireframes
• Work closely with AI/ML, engineering, QA, and delivery teams for implementation
• Facilitate workshops, requirement discussions, and UAT sessions
• Identify process gaps and recommend AI-driven improvements & automation opportunities
• Support scope management, change requests, and delivery timelines
• Act as a key liaison between business stakeholders and technical teams

Requirements

• 3-6 years of experience as a Business Analyst in IT services / software projects
• Strong understanding of SDLC, Agile/Scrum, and Waterfall methodologies
• Experience working on AI/ML, Digital Transformation, or data-driven projects (preferred)
• Knowledge of enterprise applications (ERP, CRM, Web/Mobile, Cloud solutions)
• Strong documentation skills (BRD, FRD, SRS, User Stories)
• Excellent communication, analytical, and stakeholder management skills