Technical Business Analyst

ENTERSOFTONE - Redefining Business Software in an AI-powered Future ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.

We are looking for a Technical Business Analyst to join our high caliber team.

Your Role

• Participate in end-to-end implementation of CRM & Mobile solutions (Entersoft SFA/VanSales)
• Analyze needs, gather requirements, and define best practices
• Configure and test solutions based on each client’s business workflows
• Train end users and provide post-go-live support
• Create documentation and manuals, and manage change requests
• Maintain continuous communication with clients, presales, and technical teams
• Play an active role in workshops, reviews, and optimization of configurations

Your Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Economics, Business Administration, or a related field
• Very good knowledge of SQL (Microsoft SQL Server – essential)
• Good knowledge or experience in CRM, ERP, or mobile apps (preferred)
• Ability to analyze business needs and processes
• Excellent command of Greek & English
• Team spirit, analytical thinking, and a customer-centric approach
• Experience in software implementations or B2B customer support is a plus

Your Benefits We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services

Be ONE of Us At ENTERSOFTONE, our purpose is to bridge cutting-edge technology with real business needs, helping organizations grow faster, work smarter, and unlock the full potential of their people. Joining ENTERSOFTONE means becoming part of a fast-growing environment where innovation, collaboration, and continuous growth are part of everyday life. We are driven by passion in everything we do, we build relationships based on trust and transparency, we take ownership with commitment , and we constantly challenge the status quo by breaking new grounds through technology and innovation. Most importantly, we remain people-focused . We invest in talented people, encourage learning and development, and create opportunities for every team member to grow, contribute, and make a real impact. Join our team and experience a culture that empowers you to innovate, take initiative, develop your potential, and shape your own career path within a dynamic and evolving organization. ENTERSOFTONE is an Equal Opportunity Employer. We welcome applications from all individuals regardless of gender, sexual orientation, age, ethnic origin, religion, or any other characteristic protected by applicable laws and regulations. Diversity, inclusion, and respect are fundamental elements of our culture and shape the way we work together.