Technical Business Analyst

Overview

We develop customised, enterprise-grade solutions to empower businesses to effectively communicating and engaging with their customers via their digital channels. We have 2 offices in Malaysia, which is Kuala Lumpur & Kota Kinabalu. We aim to provide top-notch tech solutions with data and strategy to elevate our client's customers' digital experience. We provide the following services to our clients: Technology Consultation, Custom Development, UI/UX Website Development, Mobile Apps Development, DevOps. Learn more about us at our website www.dataflows.co

Job Responsibilities

Requirement Gathering & Analysis

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Act as the primary point of contact with end users to understand their needs, collect and clarify requirements.
• Translate high-level business objectives into actionable technical specifications.
• Define and present business/technical process work flow using various diagrams such as flow charts and sequence diagrams to clients and technical team.
• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders to prevent misunderstandings and ensure that everyone is on the same page.

Project Planning & Monitoring

• Define project scope, project deliverables/milestone and timeline.
• Oversee project activities, monitor progress, and ensure adherence to deadlines.

Solution Design

• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities. Which includes making decisions about UI/UX, data flow, and integration points.

Testing & Validation

• Collaborate with the development team to verify the software is functioning according to specifications.
• Coordinate and Conduct User Acceptance Testing (UAT) with clients.
• Track, document, and verify bugs or issues and ensure they are resolved before final delivery.

Documentation

• Create and maintain comprehensive project documentation such as business requirements, functional requirements, process flows, use cases, and test plans.

Job Requirements

• Diploma or Degree in Computer science or related field.
• At least 2 years experience in Business Analyst
• Experience with software development, software testing and issue tracking.
• Knowledge of Agile or Scrum methodologies is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in cross-functional teams.
• Knowledge with various programming concepts or technologies such as REST API, Microservices Architecture, Git Flow, MySQL Database, Cloud Infrastructures (AWS/GCP).

Benefits

• Hybrid Working Arrangement
• EPF, SOCSO & EIS
• Entitlement of various leaves such as Annual Leave, Medical Leave, Compassionate Leave, Paternity Leave, Maternity Leave etc.
• Fun Working Environment
• Career Growth Opportunities