Technical Business Analyst

Melbourne (Melbourne)

Role : Technical Business Analyst

Location: Melbourne

Experience: 10+ years

Job Description -

• Requirements Gathering & Story Writing

o Proficiency in capturing API/Integration-centric requirements from business stakeholders

o Writing clear, testable user stories and acceptance criteria in Jira

• Stakeholder Communication

o Translate technical API/Integration concepts into business-friendly language (optional)

o Act as liaison between product owners, engineering, QA, and external partners

• Process Modelling

o Create and interpret data flows, sequence diagrams, and integration maps

o Identify upstream/downstream dependencies

• API/Integration Concepts & Tooling

o Strong understanding of RESTful APIs, JSON, XML, HTTP status codes

o Hands-on experience with Postman, Swagger (OpenAPI), and API documentation tools

o Understanding of API versioning, security (OAuth, API keys), throttling, etc.

• Azure DevOps

o Using Azure Boards for backlog refinement and sprint planning

o Familiarity with Azure Pipelines and release workflows

o Managing work items, queries, and dashboards

• Integration Knowledge

o Familiar with Azure API Management (APIM), Logic Apps, Function Apps or Service Bus

o Understand integration patterns and data transformation concepts

• Data Skills

o Ability to read/write SQL queries for data validation or reporting

o Comfortable working with logs or payloads for troubleshooting

• DevOps & Cloud Awareness

o Understanding of CI/CD pipelines and deployment stages (Dev QA Prod)

o Awareness of infrastructure-as-code, containers (Docker), and microservices

o Familiarity with monitoring/logging tools (e.g., Azure Monitor, App Insights)

• Soft Skills

o Analytical thinking and attention to detail

o Adaptability in fast-moving Agile environments

o Strong verbal and written communication

o Proactive problem-solving and critical thinking

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