Technical Business Analyst

This role supports our client in delivering a high level of service to its clients and contributes to the overall business success through efficient delivery of high-quality changes, ongoing support and enhancements in the production environment.

• Perform business and technical analysis for assigned projects, changes and incidents
• Gathering, validating and documenting business and technical requirements
• Designing, developing, implementing and testing of solutions and supporting business transition and helping to establish changes
• Proactively seeking out new and innovative solutions to deliver efficient and cost-effective solutions to meet evolving business needs while ensuring quality and efficient delivery
• Adherence to service levels and client contractual arrangements
• Successful delivery of changes with high quality standards
• Value added to each interaction with stakeholders
• Adherence to company policies and procedures
• Contribute towards a successful team environment

Essential

• Prior experience, in software development, test automation, web development, production support or system administration

• Working with end users, suppliers and management to deliver business value

Highly Regarded

• Prior experience working with Australian mortgage lenders and servicers • Prior experience as a business focused Business Analyst

• Experience with business process workflows, accounts receivable/payable, document generation, platform integrations, settlements, loan contracts

Essential

• Ability to work to tight deadlines in a fast-paced and highly regulated environment

• Attention to detail and ability to prioritize workload while maintaining quality standards

• Excellent communication skills

• Ability to translate between business and technical stakeholders using a range of techniques, documents, and visualizations to suit the audience

• High level of competency with Excel, Word, Visio, PowerPoint

• Experience in some of the following (or similar) tools: o Confluence, Jira, APIs, Postman, PHP, HTML, Power Automate, LIXI o SQL, APIs, Postman, PHP, HTML, Power Automate, Visual Basic o Teams, Visual Basic, SharePoint, PowerApps Highly Regarded

• Business Process Mapping

• Continuous Improvements methodologies

Job Type: Full-time

Pay: Php100,000.00 - Php130,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person