Technical Business Analyst

Job Role & responsibilities:-

Business Analysis

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions.
• Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Process Definition Document (PDD), user stories, and process flows.
• Perform gap analysis to identify current-state challenges and future-state opportunities.
• Translate business needs into clear functional and non-functional requirements.
• Support requirements traceability throughout the project lifecycle.

Business Architecture Support

• Develop business capability maps, value streams, and business process architectures.
• Contribute to current-state and future-state assessments.
• Analyse business capabilities and identify opportunities for process enhancement and transformation.
• Support business architecture initiatives that align business strategy with operational execution.
• Collaborate with enterprise architects and solution teams to ensure alignment between business and technology objectives.

Process Improvement & Transformation

• Analyse end-to-end business processes and workflows.
• Identify inefficiencies, redundancies, and RPA + AI Automation opportunities.
• Support process reengineering and continuous improvement initiatives.
• Create process maps, customer journeys, and operational models using standard frameworks.
• Assist in defining business KPIs and performance metrics.

Stakeholder Engagement

• Partner with business users, SMEs, and technical teams to validate requirements and solutions.
• Facilitate requirement workshops and business discussions.
• Communicate project progress, risks, assumptions, and recommendations effectively.
• Build strong working relationships across business and technology functions.
• Obtain necessary approvals from respective stakeholders

Agile Delivery Support

• Collaborate with Product Owners and Scrum teams in Agile delivery environments.
• Assist with backlog refinement, sprint planning, and requirement prioritization.
• Develop detailed user stories and acceptance criteria.
• Support User Acceptance Testing (UAT) and defect triage activities.
• Ensure delivered solutions meet business expectations and requirements.

Change & Adoption Support

• Assist in change impact assessments and business readiness activities.
• Support user training, communication, and adoption initiatives.
• Contribute to documentation, standard operating procedures, and knowledge management activities

Technical Skills, Experience & Qualification required:-

• 4 to 7 years of experience in Business Analysis, Business Consulting, Business Architecture, Process Improvement, or Digital Transformation roles.
• Technical Business Analyst capabilities experience is a must.
• Experience in Data Migration & Application Migration experience.
• Operation Model Design exposure.
• Insurance domain experience.
• Business Analysis skills.
• Bachelor's degree in Business Administration, Engineering, Information Technology, Computer Science, or a related discipline.
• Proven experience working on business and technology transformation initiatives.
• Strong understanding of business processes, operating models, and organizational functions
• CCBA (Certification of Capability in Business Analysis)
• CBAP (Certified Business Analysis Professional)
• PMI-PBA
• Process Modeling Tools (Visio,Lucidchart, Signavio, ARIS)
• Microsoft PowerPoint, Excel, and Word
• Fundamental Knowledge on Automation Tools (UiPath Platform, Blue Prism etc.)
• SQL and Data Analysis Fundamentals
• Power BI or Tableau (preferred)
• Knowledge of APIs, system integrations, and data flows
• Understanding of cloud technologies and digital platforms (preferred)
• Agile/Scrum Methodologies
• JIRA
• Confluence
• Azure DevOps
• UAT Coordination
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.
• Ability to work with both business and technical stakeholders.

Immediate Joiners will be preferred only