Technical Business Analyst – Microsoft 365 & Endpoint

About the Role

NKU Technologies is seeking a Technical Business Analyst (Microsoft 365 & Endpoint) to support enterprise-wide Microsoft 365 migration, endpoint management, and platform operations. The ideal candidate will combine hands-on Microsoft 365 administration, technical data analysis, and project coordination skills to support migration readiness, validate implementation, and coordinate with global IT teams and service providers.

Key Responsibilities

• Support Microsoft 365 tenant-to-tenant migration across Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
• Use PowerShell and Microsoft Graph to extract and analyse user, sign-in, licence, mailbox, application, and endpoint data.
• Analyse large datasets using advanced Excel, Power Query, PivotTables, and Power BI where required.
• Assess dormant accounts, migration scope, readiness, dependencies, and cutover requirements using evidence-based analysis.
• Translate technical requirements into implementation specifications and validate managed service provider deliverables against agreed acceptance criteria.
• Support Microsoft Intune rollout, including device enrolment, compliance policies, security baselines, application deployment, update rings, and BitLocker.
• Apply and review identity and security controls, including MFA, least privilege, external sharing, DLP, sensitivity labels, and retention policies.
• Coordinate workstreams, regional IT teams, and third-party suppliers while maintaining project trackers, risks, decisions, dependencies, and action items.
• Provide hands-on configuration and troubleshooting when required, including Microsoft 365 access, Outlook, Teams, MFA, and post-migration issues.
• Prepare technical documentation, user guidance, readiness reports, and evidence-based recommendations for stakeholders.

Required Skills & Qualifications

• 5 years+ Hands-on experience with Microsoft 365 administration and configuration.
• Working knowledge of Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
• Practical experience with PowerShell, Microsoft Graph, and advanced Excel, including Power Query and PivotTables.
• Understanding of Microsoft 365 migrations, endpoint management, device compliance, identity, and security controls.
• Strong analytical, documentation, troubleshooting, and project coordination skills.
• Excellent communication skills and the ability to manage multiple workstreams independently.
• Preferred: Experience with enterprise-scale Microsoft 365 migrations, global Intune deployments, and managed service providers.

Pay: From Rs150,000.00 per month

Work Location: In person