Technical Clerk

Role Summary

Reporting to the Branch Manager, the Technical Clerk performs all general office administration duties, deals with queries and preparing reports, etc. in order to ensure the department runs smoothly and efficiently.

Responsibilities

(but not limited to)

• Provides clerical and administration support to field service personnel.
• Generates purchase orders.
• Coordinates job parts receiving and deliveries as directed.
• Supervises, dispatches and receives transactional paperwork.
• Interfaces with vendors and subcontractors including the scheduling of activities and invoice-balancing upon completion of jobs.
• Prepare service team parts for servicing schedules (FC).
• Work standby to fulfill all above functions.
• Understand and interpret technical manuals for quotations prepossess.
• Branch personal files (Z-Drive) – Keep updated and compile info.
• Check all paperwork and information needed on job files daily
• Responding with detailed WIP feedback
• Control timekeeping daily
• Daily assisting on job files and any other paperwork queries
• Prepare final labour reports
• Prepare and calculate overtime hours
• Prepare Standby roster monthly for approval
• Load standby and sleep-out allowances
• Booking vehicle maintenance
• Booking of accommodation
• Data capturing of all jobs done
• Scan invoices to the correct drive
• Raising purchase orders to suppliers
• GRV suppliers tax invoices
• Schedule Branch meetings – Taking minutes and distributing thereof

Requirements

Knowledge of Microsoft Office

National Senior Certificate

Minimum of 3 years experience