Technical Co-Ordinator

Full Time

Technical Co-Ordinator

Kells, Co Meath

Job Responsibilities:

Role Includes: (But are not limited to the following)

• Processing of Repair quotes / Orders / Delivery Dockets and Sales invoices.
• Liaise with the Technical Services department on the scheduling of work and availability of parts for repairs.
• Ensuring PODs are received for all work carried out, and relevant paperwork/reports are provided to Customers for completed repairs and site visits.
• Monitor Inhouse repairs and request RMA where required.
• Arrange and monitor customer collections with DPD.
• Request ultrasound system IDs and update on accounting system.
• Keep ultrasound Install base updated.
• Ensure all service reports are completed and sent to customers on a timely basis.
• Process payments from customers relating to repairs using Stripe Credit software.
• Provide support to Credit control regarding overdue repair invoices.
• Assisting in other areas of the Technical Services department as required.

Qualifications/Core Competencies

• Experience of Accounts / office /administration work within a similar industry.
• Strong system & Microsoft office skills.
• Willing to learn & Strong work ethic.
• Strong problem solving and attention to detail skills.
• Ability to work independently or within a team environment.
• High professional work and quality standards.
• Ability to plan and organise work effectively.
• Excellent communications, listening and interpersonal skills.