Infoorigin Inc

We are seeking an experienced Technical Communications &amp; Creative Services Specialist to support agency communications, graphic design, technical documentation, project coordination, and UX/UI design initiatives. The role involves creating clear, engaging, and accessible digital and print materials while maintaining project documentation, supporting compliance requirements, and collaborating with cross-functional teams.
Key Responsibilities
<ul>
<li>Develop and design presentations, infographics, publications, digital content, and other communication materials.</li>
<li>Create and maintain technical documentation, user guides, training materials, and operational procedures.</li>
<li>Support project coordination, communications planning, stakeholder meetings, timelines, and deliverables.</li>
<li>Maintain document repositories, version control, templates, and records using SharePoint, Smartsheet, and related tools.</li>
<li>Prepare and maintain compliance documentation, including Advanced Planning Documents (APDs) and Operational APDs (OAPDs).</li>
<li>Collaborate with UX/UI teams to improve application usability, navigation, and user experience.</li>
<li>Ensure brand consistency, document accuracy, and digital accessibility in accordance with WCAG guidelines.</li>
<li>Support document digitization, information governance, and continuous process improvement.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelor's degree or higher in Communications, English, Information Services, or a related field.</li>
<li>7+ years of experience in communications, technical writing, documentation, and process improvement.</li>
<li>5–7 years of experience in graphic design, digital media, or communications.</li>
<li>Proficiency in Microsoft Office, Adobe Creative Cloud, SharePoint, Teams, Smartsheet, Confluence, Lucidchart, Adobe Workfront, and Google Workspace.</li>
<li>Excellent writing, editing, organizational, communication, and project coordination skills.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with UX/UI design, WCAG accessibility standards, and technology implementation projects.</li>
<li>Familiarity with information systems, cloud technologies, and data analysis.</li>
<li>Experience developing communications for child welfare programs.</li>
</ul>

Technical Communications and Creative Services-Jackson MS-Onsite

Technical Communications and Creative Services-Jackson MS-Onsite

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