Technical Compliance Administrator

Technical Compliance Administrator

Job Summary
Interblock is a leading developer and supplier of luxury electronic gaming products. We offer gaming tables and video game solutions to casinos, racinos, arcades, and gambling halls worldwide. We are committed to delivering exceptional gaming products to customers, so they in turn can provide their guests with an unforgettable gaming experience.

This position is responsible for assisting in the creation and submission of gaming shipment application packages and maintenance of effective internal reporting, tracking and filing systems. The position of Technical Compliance Administrator supports the Sr. Technical Compliance Administrative Manager and works in coordination with the department team, as well as other departments within the organization, to execute various compliance functions.

Requirements:

• Assist with preparing software as needed for production and submission needs using methods of storage media (CFast, EPROM), programming boards and PLCs.
• Assist with monitoring the current inventory and tracking returning shipments of CFast inventory.
• Support entering software versions and quantities in Navision for all installs and upgrade tickets.
• Coordination of monitoring software and hardware field upgrades.
• Responsible in assisting all product shipment notification packages including, but not limited to, completing detailed forms and writing letters, communicating with governmental authorities and seeking required prior approvals.
• Maintenance of various databases and systems.
• Conduct assessments of shipping notification requests and subsequent approval to ship.
• Assist reviewing sales orders with sales and production departments to ensure that only approved hardware and software are shipped to include order forms and completion of approved hardware and software.
• Ensure accuracy of outbound shipments for physical serial numbers assigned to the notification, including the sealing of the outgoing shipping seals.
• Stay current on rules, regulations and legislative requirements of the various gaming jurisdictions as they pertain to submissions requirements.
• Comply with company policies and operating procedure manual.
• Maintain knowledge and utilize computer software programs applicable to the department.
• Maintain a good awareness of changes in trends, techniques, and client needs, and communicate that information effectively in department meetings.
• Adhere to confidentiality rules and all other company policies, procedures and rules as presented by Interblock Gaming.
• Perform other job duties as assigned and participate in special projects at management’s request.

Requirements Skills:

• High school diploma or equivalent.
• One year of experience in a similar fast-paced technology environment, preferably in the gaming industry.
• Proficient in Microsoft Excel, Word and Outlook.
• Able to become proficient in Jira, Navision and other communication skills.
• Demonstrates a strong commitment to exceptional customer service and leadership among peers.
• Demonstrates strong commitment to a team environment.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates strong problem solving, sound judgment and reasoning abilities.
• Demonstrates excellent time management and organizational skills.
• Proficient at handling difficult situations with professionalism and respect.
• Exhibits strong drive for results and success; conveys a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences.
• Ability to self-motivate and self-direct.
• Able to work extended hours and/or varied shifts, including weekends.
• Needs to be able to handle a heavy workload and work in a highly demanding and stressful environment.

Preferred Skills:

• Bachelor’s degree.
• Gaming industry experience.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to remain in a stationary position 25% of the time.
• Constantly operates a computer and other office machines, such as a telephone, copy machine, and office printer.
• The person in this position needs to occasionally, 50% of the shift, move about inside the office to access file cabinets, office machinery, etc.
• Frequently communicates with co-workers and clients in person and over the telephone to answer questions and provide assistance.
• Must be able to identify and assess information on computer screens and written reports and documentation and record accurate written and electronic messages and reports.
• Occasionally must be able to move and lift office equipment and materials up to 25 pounds.
• May require bending and reaching in areas from floor level to six feet high.
• Requires pushing and pulling file cabinet drawers.
• Requires the ability to distinguish letters or symbols and eye/hand coordination.
• Work is performed in an office environment behind a desk with a three-foot access where the noise level is usually low.

Interblock is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Pay: $55,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person