Technical Consultant - AS400

About the role

AS400(IBM iSeries) Senior Consultant responsible for handling complex and critical incidents, resolving issues, and providing permanent fixes. The role involves supporting deployment activities, conducting disaster recovery planning, and collaborating with business and technical stakeholders to ensure service stability and continuous improvement.

Key responsibilities

• Handle complex and critical incidents, resolve issues, identify root cause (RCA) and provide permanent fixes. Ensure timely resolution within SLA
• Support deployment activities (production releases)
• Conduct/plan DR by coordinating with infra and other application teams
• Collaborate with upstream and downstream application leads/infra/DB team/other vendors during issue analysis, change and release management
• Manage Business stakeholder communications
• Provide technical updates during major incidents
• Study and gain good understanding of application architecture
• Perform deep technical analysis, debug issues using code, scripts, logs, and tools
• Recommend automation for repetitive tasks, improve monitoring, alerting and support processes
• Contribute to knowledge base and documentation, implement best practices

About you

• 8-10 years of overall IT experience, including 6+ years of hands-on AS400 (IBM iSeries) experience
• Strong expertise in AS400 development and support, with proficiency in RPG, CLLE, and SYNON
• Demonstrated analytical, troubleshooting, and problem-solving skills with the ability to diagnose and resolve complex issues
• Experience in application support, maintenance, incident resolution, and production support activities
• Ability to work effectively with business and technical stakeholders to ensure service stability and continuous improvement
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with business and technical stakeholders
• Strong team player with the flexibility to work across one or multiple delivery teams in a collaborative environment
• Proactive problem solver with the ability to bring stakeholders together, drive discussions, and identify effective solutions and process improvements

Benefits (for job ad body)

• Performance-driven rewards and recognition programs.
• Comprehensive benefits package supporting employees
• Gain meaningful career experiences - best practices and industry insights
• Exposure to industry-leading clients and learning journeys aligned to career aspirations and business needs.

If you feel you have the necessary skills or experience please hit the apply button today!