Technical Consultant

At Quickbase, we help organizations build better ways to run their operations. Our products give teams the flexibility to create applications around how their work actually happens, connecting people, information, and processes so they can keep work moving as needs change.

For more than 25 years, organizations have turned to Quickbase to solve operational challenges that off-the-shelf software wasn't built for. Today, we’re building on that foundation with new products and new possibilities for how people create, adapt, and improve the systems their work depends on.

Working at Quickbase means helping find better ways forward. We’re a team of curious, collaborative people who care about solving problems, learning as we go, and building things that make work better for our customers and each other.

Job Title: Technical Consultant (Level 1 & 2)

Location: Bangalore, India

Department: Professional Services, CX

Reports to: Manager, Technical Consulting

Job Summary

As a Technical Consultant, you will work directly with customers to accelerate their adoption of Quickbase so they can solve business problems faster. Working with our Sales and Customer Experience teams, you will own the technical and functional implementation of Quickbase for new and existing customers — sharing best practices, proposing application designs, and implementing workflow automation to address customers' functional and technical requirements. As a customer advocate and Quickbase expert, you will also synthesize product observations and customer conversations into insights that our product team can act on.

Job Duties and Responsibilities

• Accelerate successful adoption of Quickbase through time-bound customer engagements and identify success metrics to provide data-driven insight into the value of Quickbase.
• Identify, enable, and nurture new Quickbase builders through coaching and hands-on guidance.
• Seek to understand each customer's business and uncover new opportunities for Quickbase to add value.
• Provide exceptional customer service and serve as the customer's trusted adviser, creating Quickbase champions at all levels of the organization.
• Provide customers with the tools and resources they need to be successful with Quickbase long term.
• Work with key customer stakeholders to ensure Quickbase is implemented optimally within the customer IT landscape, addressing security, technical, operational, and policy concerns.

Basic Qualifications

• 2–5+ years delivering technical solutions in software sales, services, engineering, or support.
• Highly curious about business process with experience optimizing and automating processes.
• 1–2+ years working with relational databases, SaaS integration services, and integrating with enterprise software systems.
• Experience establishing and nurturing relationships at all customer levels, from C-suite to individual contributors.
• Understanding and experience defining and managing key metrics including financial targets, industry-standard metrics, and stakeholder KPIs.
• Experience working with ERP solutions and enterprise software systems.
• General working knowledge of APIs.
• BS/BA degree (Computer Science or Business preferred) or equivalent relevant work experience.
• Quickbase Builder Certification and Quickbase Pipelines Certification required.
• Flexibility for travel.
• Excellent persuasive, presentation, written, and verbal communication skills.

Preferred Qualifications

• 0–3+ years of experience designing and building solutions in Quickbase.

Important Notices
Recorded Interviews. Quickbase uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity. AI is part of how we work at Quickbase — we expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged throughout the selection process. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications We use AI throughout our hiring process to help review, screen, schedule interviews, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.

Equal Opportunity Statement

Quickbase is committed to building a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply – even if you don’t meet every qualification listed. We are proud to be an equal opportunity employer.

Benefits

• Modern Health
• Group Medical Insurance
• Night Shift Allowance
• Hybrid Work Allowance
• Mobile and Internet Allowance
• Meal Benefit
• Office Transportation
• On-Call Weekend Allowance
• Weekend Working Allowance
• Employee Referral Bonus