Technical Consultant (Network Security)

As a Technical Consultant at our company, your primary focus will be on delivering effective cybersecurity solutions, assisting with product implementation, and ensuring customer satisfaction. The ideal candidate will have a deep understanding of cybersecurity technologies, industry best practices, and excellent communication skills.

Key Responsibilities:

• Deliver implementation, integration and configuration of network security  solutions in enterprise and regulated customer environments.
• Provide pre-sales technical support to the sales team, including requirement gathering, solution design, PoC execution and technical sections of tender/RFP responses.
• Produce customer-facing technical deliverables — solution design documents, implementation plans, UAT scripts and handover documentation.
• Perform troubleshooting and root-cause analysis for post-implementation issues, working with vendor TAC where escalation is required.
• Conduct product demonstrations, PoC walkthroughs and knowledge-transfer sessions for customers and internal teams.
• Maintain and progressively upgrade vendor certifications required to support our partnership accreditations.

Requirements:

• Degree in Information Technology, Computer Science, Engineering or equivalent.
• 3–5 years' hands-on experience in network or cybersecurity implementation, technical support, or pre-sales, preferably within a system integrator, VAD or channel environment.
• Solid working knowledge of TCP/IP, routing and switching, firewall design, and Windows/Linux server administration.
• Hands-on experience with one of the following is preferred : Fortinet , Gigamon, Firemon, Zscaler, or equivalent enterprise platforms.
• Owning of IT related certification, such as CISSP, , CCNA , NSE is definitely an advantage.
• Proficiency in written English and spoken Cantonese and English; Mandarin an advantage.
• Willingness to work on customer sites and to perform occasional after-hours or weekend change windows.

We Offer:

1. Generous Remuneration
2. Fixed / Discretionary Bonus
3. Annual Leave + Other Paid Leaves
4. Additional Monthly Allowance
5. Group Medical
6. Staff Award