Technical Consultant(Junior Network Engineer)

Job Responsibilities

• Provide technical consultancy and support to internal sales teams, channel partners, and customers on networking and cybersecurity solutions.
• Participate in pre-sales engagements, including requirements gathering, solution design, product demonstration, proof-of-concept (POC), and implementation planning.
• Deliver deployment, configuration, testing, and integration of networking and security solutions based on project requirements.
• Act as a subject matter expert (SME) to resolve complex technical issues, handle incident response, perform root cause analysis, and manage escalation to vendors when necessary.
• Support post-deployment maintenance, system optimization, and customer success initiatives to ensure smooth operations and customer satisfaction.
• Collaborate closely with vendors and channel partners to stay up to date on new technologies, product updates, and best practices.
• Conduct technical training, presentations, and workshops for customers and partners when required.
• Maintain accurate documentation of configurations, procedures, and technical solutions.
• Contribute to continuous improvement of technical service delivery and process efficiency.

Requirements

• Diploma or Degree in Information Technology, Computer Engineering, Computer Science, or related fields.
• CCNA certification or equivalent professional qualification preferred; other certifications such as CompTIA Network+, Fortinet NSE, Palo Alto PCNSE, or similar will be advantageous.
• Fresh graduates with strong fundamentals and enthusiasm for networking and cybersecurity are welcome to apply.
• Good understanding of network infrastructure (switching, routing, VLANs, firewalls, VPNs, IDS/IPS, load balancers, etc.).
• Familiar with network monitoring tools, LAN/WAN configuration, and security technologies such as endpoint protection, firewalls, and threat management systems.
• Strong analytical and troubleshooting skills for resolving network or cybersecurity incidents.
• Excellent interpersonal, communication, and presentation skills to interact effectively with both technical and non-technical stakeholders.
• Self-motivated, resourceful, and a fast learner with a passion for the latest cyber trends and emerging technologies.
• Positive attitude, team player, and customer-oriented mindset with the ability to work under pressure.
• Singaporean/SPR only

💰 Benefits

• What You'll Enjoy:

• Transportation Allowance

• Quarterly Commission Payout

• Medical Claims & Other Staff Claims

• Comprehensive Medical Insurance

• Attractive Year-End Bonus

• Additional Allowances

• Career Growth & Development Opportunities

• Supportive & Collaborative Working Environment