Technical Content Project Coordinator

About the role

Handles end-to-end technical writing projects for a global tech company, overseeing help center article creation and ongoing maintenance edits. Acting as a daily, client-facing anchor, the coordinator guides technical writers, manages stringent project milestones, and ensures seamless cross-functional communication with stakeholders.

^^Onsite training in Taguig with Work-From-Home arrangement after successful completion of training

Key responsibilities

• Coordinate and lead scheduled project kickoff sessions, ensuring cross-functional alignment across technical writers, editors, team leads, and content strategists to effectively handle complex project requests
• Interpret complex scoping instructions for large launches, parsing through fragmented resources, reference materials, and technical jargon to determine what needs to be synthesized into reader-friendly content
• Guide technical writers and manage stringent project milestones
• Ensure seamless cross-functional communication with stakeholders

About you

• Completed 2 years in college without back subjects
• A college degree in Communications, English, Information Technology, Journalism, or a related tech field is an advantage
• At least 1 year of experience supporting technology-focused customer service, help center, or technical support projects
• At least 1 year of experience as a technical writer, copy editor, quality reviewer, or content project coordinator, with a proven ability to audit structured documents and writing guidelines
• Proficiency with content management systems (CMS), translation platforms, collaborative office suites (docs, spreadsheets, project trackers), automated staging setups and other AI-powered tools
• High in English proficiency - Speaking and Writing