Technical Content Writer

Job Summary:

The Technical Content Writer in the Production Department is responsible for developing, maintaining, and delivering high-quality technical and customer-facing documentation for OEM hardware products and solutions. The role focuses on creating accurate, structured content for servers, workstations, storage systems, and HPC/AI solutions, including manuals, deployment guides, datasheets, solution briefs, and release documentation. Working closely with hardware engineering, OS/HPC teams, QA, and solution architects, the Technical Content Writer translates complex hardware, firmware, operating system, and performance concepts into clear, compliant, and user-friendly documentation. The position ensures all content aligns with OEM standards, branding guidelines, and product lifecycle updates, while supporting production, sales enablement, and customer training needs.

Key Responsibilities

• Develop and maintain technical documentation for OEM products, including:

• Server, workstation, and storage product documentation

• HPC and AI solution briefs

• Installation, configuration, and deployment guides

• User manuals, datasheets, and technical specifications

• Release notes and upgrade documentation

• Work closely with hardware engineering, OS/HPC teams, QA, and solution architects to capture product functionality accurately.

• Create customer-facing content such as:

• Product brochures and solution overviews

• Whitepapers, case studies, and technical blogs

• RFP/RFI support documentation and compliance content

• Translate complex hardware, firmware, OS, networking, and performance concepts into clear and easy-to-understand content.

• Ensure documentation aligns with OEM standards, compliance requirements, and branding guidelines.

• Review and update content based on product lifecycle changes, firmware updates, and OS compatibility.

• Maintain version control and documentation repositories (Confluence, Git, shared repositories).

• Support internal teams with technical content for sales enablement and customer training.

Required Skills & Qualifications

• Bachelors degree in engineering, Computer Science, Technical Communication, or a related field.

• 4–5 years of experience as a Technical Content Writer in an OEM, hardware product, or enterprise technology company.

• Strong understanding of:

• Servers, workstations, storage systems

• HPC architectures, clusters, and GPUs

• Linux (RHEL preferred), virtualization, and networking basics will be extra edge

• Excellent written English with the ability to structure complex technical content.

• Experience creating hardware-focused documentation (datasheets, manuals, deployment guides).

• Hands-on experience with documentation tools such as Confluence, Markdown, MS Word, Git.

• Ability to work cross-functionally with engineering and delivery teams.