Technical Coordinator

Job Summary

Technical Coordinator is responsible for supporting certification, audit, and compliance activities by managing technical documentation, maintaining records, coordinating with internal and external stakeholders, and ensuring certification processes are completed accurately and within required timelines. The role plays a key part in supporting auditors, technical specialists, and operational teams while maintaining compliance with company procedures and accreditation requirements.

Key Responsibilities

Certification & Technical Support

• Review and verify audit and certification documentation to ensure completeness and compliance with internal requirements.
• Support certification processes through document coordination, administrative review, and follow-up activities.
• Prepare certificates, reports, and related certification documentation following approval processes.
• Coordinate with auditors, technical reviewers, and internal stakeholders to ensure timely completion of certification activities.
• Monitor certification timelines and follow up on pending actions to ensure service delivery deadlines are met.

Document Control & Compliance

• Maintain and organize audit, certification, qualification, and compliance records.
• Ensure accurate document control, record retention, and version management.
• Support internal audits, external audits, accreditation assessments, and compliance reviews.
• Maintain client, auditor, and certification databases in accordance with company procedures.
• Assist in preparing documentation required for audits, reviews, and accreditation activities.

Auditor & Training Coordination

• Coordinate auditor and technical specialist qualification documentation.
• Maintain competency, training, and qualification records.
• Arrange witness audits, training sessions, and qualification activities.
• Update internal systems and databases with qualification and competency information.

Operational Coordination

• Coordinate with internal departments and stakeholders regarding certification, training, and operational activities.
• Prepare reports, trackers, and performance data as required.
• Support ongoing process improvement and administrative initiatives.
• Perform other duties as assigned by management.

Qualifications

• Bachelor's Degree in Business Administration, Quality Management, Food Science, Environmental Science, Information Technology, Engineering, or related fields.
• 1-3 years of experience in: Document Control, ISO Coordinator, Certification Coordinator, QA/QC Administration, Technical Administration, Compliance Support, Operations Support
• Fresh graduates with relevant internship experience are welcome to apply.
• Knowledge of ISO standards, certification processes, quality systems, or regulatory documentation is an advantage.
• Strong attention to detail and organizational skills.
• Good communication and coordination abilities.
• Proficient in Microsoft Office applications, especially Excel and Word.
• Good command of English and Thai, both written and spoken.