Technical Copywriter Lead

Job highlights

• Required Qualifications . Technical Skills . 5+ years of experience in technical writing,preferably for software applications . Proficiency in documentation tools (e.g.,Confluence,github) .
• Experience with API documentation tools (e.g.,Swagger,Postman) . .

Key Responsibilities

Technical Documentation Creation & Maintenance

• Develop and maintain comprehensive user documentation for Spark Assist application functionality
• Create detailed workflow and process flow documentation
• Write clear, concise API documentation including endpoints, parameters, and integration guides
• Produce user guides, quick start guides, and troubleshooting documentation
• Develop onboarding materials and training documentation for new users
• Create integration guides for developers and technical stakeholders
• Maintain API reference documentation with code examples
• Maintain version control and ensure documentation accuracy across application updates

Collaboration & Quality Assurance

• Work closely with product managers, developers, and UX designers
• Review and edit documentation for clarity, accuracy, and consistency
• Establish and maintain documentation standards and style guides
• Conduct regular documentation audits and updates

Required Qualifications

Technical Skills

• 5+ years of experience in technical writing, preferably for software applications
• Proficiency in documentation tools (e.g., Confluence, github)
• Experience with API documentation tools (e.g., Swagger, Postman)
• Basic understanding of software development processes and terminology
• Familiarity with markup languages (Markdown, HTML)

Communication & Analytical Skills

• Excellent written and verbal communication skills
• Ability to translate complex technical concepts into user-friendly language
• Strong attention to detail and organizational skills
• Experience working in Agile development environments