Technical customer Support executive

Job highlights

• Outstanding interpersonal abilities,and strong written and verbal communication skills . Should be able to work on both Indian and Western time . Should be capable of performing initial diagnosis / troubleshooting of the issue reported by the client .

• Handle customer calls and support chat . Good communication - English,and Hindi

• Willingness to travel .

• Handle customer calls and support chat

• Good communication - English, and Hindi. Outstanding interpersonal abilities, and strong written and verbal communication skills

• Should be able to work on both Indian and Western time

• Should be capable of performing initial diagnosis/troubleshooting of the issue reported by the client

• Attention to detail, plus analytical and problem-solving capabilities

• Positive, service-oriented personality

• Willingness to travel

• Collecting customer requirements and identifying potential problems that may arise with the product or service

• Coordinating with internal teams on customer needs.