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Technical Customer Support Executive

Exclusive opportunity

Onsite

Technical Customer Support Executive

Naukri E Hire Campaign

Technical Customer Support Executive

Skills

CRMCustomer Support

7 days ago

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Important information


Contract type:

Permanent

Salary:

Up to ₹350,000 / year

Location:

Sahibzada Ajit Singh Nagar, Punjab, India

Work mode:

Onsite

Published on:

16 October 2026

What they need


Roles and Responsibilities :

  • Provide technical support to customers via phone, email, or chat for issues related to software products.
  • Troubleshoot and resolve customer complaints in a timely and professional manner.
  • Collaborate with internal teams to identify solutions for complex technical issues.
  • Document customer interactions using CRM software for accurate tracking and reporting.

Job Requirements :

  • 0-3 years of experience in technical customer support or similar role.
  • Strong communication skills with excellent verbal and written English proficiency.
  • Ability to work effectively in a fast-paced environment with multiple priorities.
  • Basic knowledge of computer hardware, networking, and software troubleshooting techniques.

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