Technical Delivery Leader

Job Description: Technical Delivery Leader - Payments & Fintech Consulting

Location: Pune, India | Work Model: On-site

Experience Level: Senior (12+ years consulting delivery)

Employment Type: Full-Time

What We're Looking For: -

A leader who is technically credible, commercially savvy and client obsessed. Balance consulting rigor (scope, schedule, budget) with technical excellence and client success. Comfortable managing multiple concurrent engagements; skilled at converting client problems into delivery roadmaps and winning P&L outcomes. Bring hands-on knowledge of Data Engineering, AI/ML delivery, and payments infrastructure. Mentor delivery teams, build bench capacity, and foster consulting excellence. A trusted advisor to clients, champion for your teams, and owner of firm economics.

Role Overview

• Lead consulting engagements for a fast-growing fintech/payment consulting firm. Own end-to-end delivery of complex, multi-year client projects across Fixed Price (FP), Time & Materials (T&M), and Outcome-based models.
• Manage project portfolios, lead cross-functional teams (engineers, architects, data scientists), drive client success, and ensure profitability.
• Requires deep technical credibility in payments infrastructure, database systems, AI/ML integration, regulatory compliance, and consulting delivery methodology.

Key Responsibilities

Client Delivery & Project Management

• Own delivery and commercial success of 2- 4 concurrent engagements; manage $2M-$10M+ project portfolios
• Drive project scoping, estimation, and resource planning; manage change orders and scope creep
• Establish SOWs, success criteria, and delivery roadmaps; communicate status through executive-level reporting
• Own P&L accountability; monitor utilization, billing, and profitability metrics
• Lead production deployments and handoff to client operations teams

Technical Leadership

• Lead technical strategy for payments/fintech infrastructure projects (migrations, API modernization, compliance automation)
• Own delivery of database architecture initiatives (schema design, data modeling, large-scale migrations)
• Lead AI/ML and automation projects (fraud detection, risk scoring, ML ops, agentic workflows)
• Write technical specifications, acceptance criteria, and implementation guides
• Advise clients on architecture trade-offs, technology selection, and compliance requirements

Consulting Delivery Excellence

• Establish and enforce consulting delivery methodology (agile, waterfall, hybrid) tailored to engagement model
• Define project intake, scoping, risk management, and QA standards
• Create playbooks for data migrations, system integrations, platform implementations, and AI/ML pilots
• Track schedule, budget, and resources; escalating risks and propose mitigation strategies

Resource & Client Management

• Recruit, develop, and mentor delivery managers and technical leads
• Allocate resources across project portfolio; build bench capacity
• Serve as primary point of contact for client C-suite; conduct steering committees and executive briefings
• Build long-term client relationships; identify expansion and upsell opportunities
• Ensure regulatory compliance (PCI-DSS, AML/KYC, OFAC, GDPR, SOC 2) is embedded in delivery

Required Qualifications

• 12+ years of consulting delivery leadership or project management (fintech/payments, enterprise software preferred)
• Proven track record managing multiple concurrent engagements with FP, T&M, and outcome-based billing models
• Deep database expertise: Schema design, query optimization, data modeling, large-scale migrations (PostgreSQL, MySQL, Oracle, NoSQL); SQL proficiency required
• AI/ML project delivery: Led production delivery of AI/ML initiatives (fraud detection, risk scoring, ML pipelines, LLMs)
• Consulting delivery methodology: Mastery of scoping, estimation, risk management, change control
• Project management tools: Expert in Jira, Azure DevOps, Monday.com, or equivalent
• Technical depth: APIs, system integrations, data pipelines, payment platforms, architecture trade-offs
• Fintech/Payments domain knowledge: Payment rails, settlement, compliance, tokenization, AML/KYC
• Regulatory expertise: PCI-DSS, AML/KYC, OFAC, GDPR, SOC 2, banking regulations
• Client-facing leadership: Excellent communication, executive presence, C-suite relationship management
• Team leadership: Experience recruiting, developing, and retaining delivery professionals

Preferred Qualifications

• IT Services / Consulting firm background
• Outcome-based delivery expertise with measurable ROI/KPIs
• Vendor/delivery partner management and subcontractor coordination
• RFP responses and solution design contributions
• Distributed team management across geographies
• PMP, PRINCE2, or CSM certification
• LLM applications, RAG systems, or agentic AI frameworks in production
• Fraud detection, risk modeling, or financial crime prevention knowledge
• Cloud infrastructure projects (AWS, Azure, GCP) at scale
• Event-driven or stream processing architectures (Kafka, Pub/Sub)

How to Apply

Share your resumes to [email protected] by highlighting consulting delivery and fintech/payments experience, and 2-3 case studies of successfully delivered projects (scope, complexity, engagement model, team size, outcomes).

Narwal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more information please visit: https://narwal.ai/