Technical Delivery Manager

Who you are

• Strong technical delivery capability in complex data, cloud or platform environments
• Good understanding of the software delivery lifecycle, including discovery, requirements, planning, build, testing, release, warranty and support
• Knowledge of project and delivery methods such as Agile, Scrum, Waterfall or hybrid approaches
• Understanding of data delivery concepts, including ingestion, integration, ETL/ELT, data modelling, reporting, analytics, data quality and data governance
• Working knowledge of cloud data platforms and data delivery tooling, including Azure, Databricks, Azure DevOps, Jira or similar tools
• Ability to manage cross-functional delivery teams, including internal colleagues and external suppliers
• Strong stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences
• Strong planning, prioritisation and problem-solving skills, with the confidence to manage risks, dependencies and trade-offs
• Good understanding of operational readiness, support handover and production resilience
• Knowledge of risk, control, compliance and data protection considerations in a regulated environment
• Ability to constructively challenge, influence decisions and keep delivery focused on agreed outcomes
• Relevant project, Agile, cloud, IT service management or delivery certification is desirable
• Technical delivery leadership
• Data platform delivery
• Azure and Databricks delivery awareness
• Agile and hybrid delivery methods
• Delivery governance and RAID management
• Stakeholder management
• Supplier and third-party delivery management
• Planning, prioritisation and dependency management
• Risk, control and operational readiness
• Clear written and verbal communication
• Continuous improvement mindset
• Financial services delivery awareness

What the job involves

• The Technical Delivery Manager (Data) leads the end-to-end delivery of data initiatives across Enterprise Data
• This role brings business, technology and delivery teams together to shape clear outcomes, plan work effectively, manage dependencies and deliver secure, resilient and well-governed data solutions. The role will support delivery across cloud data platforms and will work closely with data engineering, architecture, testing, security, finance, operations, product and business stakeholders
• Success in this role means delivering change with pace, discipline and care. The role holder will create clarity, manage risk, keep stakeholders informed and make sure solutions are ready to transition into production and ongoing support
• Own end-to-end delivery for assigned data initiatives, from inception and planning through build, test, release, warranty and handover to support
• Create and maintain integrated delivery plans, including scope, milestones, dependencies, risks, actions, issues and decisions
• Establish clear delivery governance, including reporting, quality gates, change control, RAID management and escalation routes
• Work closely with Product Owners, business leads, architects, engineers, testers, security, risk, finance and operations teams to deliver agreed outcomes
• Support delivery across cloud data platforms, including Azure and Databricks, making sure requirements, priorities and outcomes are clear and traceable
• Manage delivery finances, forecasts, benefits tracking and resource planning where applicable
• Define and manage acceptance criteria, delivery controls and operational readiness for data platforms and data products
• Make sure data protection, access control, auditability, lineage, metadata and wider control requirements are considered as part of delivery
• Lead supplier and third-party delivery where relevant, including statements of work, delivery commitments, onboarding, offboarding, service expectations and performance
• Maintain clear, concise and timely communication with stakeholders, including senior stakeholders, delivery teams and control functions
• Identify, manage and escalate risks, issues and dependencies early, with clear options and recommendations
• Support smooth transition into BAU, making sure monitoring, alerting, support processes, runbooks and ownership are understood
• Drive continuous improvement across delivery practices, including templates, playbooks, retrospectives, delivery metrics and ways of working
• Role-model collaborative, transparent and outcome-focused delivery across cross-functional teams

The application process

• End Date: August 29, 2026

Benefits

• 8% non-contributory pension plus up to 5% matching
• Life Assurance & Death in Service
• Support, feedback and development programmes to help you reach your full potential
• Flexible culture and ways of working
• Focus on health & wellbeing
• 30 days holiday as standard (excluding bank holidays), with the ability to purchase an additional 5 days
• Time off when you need it includes carer's leave, faith leave, grandparent leave and career breaks
• New parents receive up to 26 weeks of full pay while on leave
• 4-week back-to-work transition for new parents: work 80% of your contractual hours, be paid for 100%
• New parents can take family leave in flexible blocks within the first year of birth/adaoption