Technical Delivery Manager

Company profile

Yabx, a FinTech undertaking, aims at simplifying financial access to over two billion un-banked people in the emerging markets of Africa, Asia, and Latin America using the mobile phone device. With an ambition to democratize such access, Yabx aspires to provide financial services to the under-served. We, at Yabx use technology and analytics to reduce the cost of delivering financial services, thereby bringing banking to the un-banked. We do this with the help of our partners who are leading banks, MFIs, credit bureaus, Mobile Financial Providers, MNOs, and handset manufacturers. Incubated by Mahindra Comviva, a global leader in Mobile Financial Services, Yabx is a part of USD 20 Billion Mahindra Group. Led by a team of industry experts and entrepreneurs who have a global experience in managing telecom operators and mobile wallet providers, coupled with strong capabilities in behavioral analytics and risk management, Yabx has an unparalleled edge to provide solutions that help achieve its core purpose of financial inclusion. Nurtured with an aim to provide tailor-made financial services by leveraging the digital footprints of an individual, Yabx s mission is to create world-class innovative products to improve the lives of people who do not have access to regular financial services. Yabx currently operates out of The Hague, New Delhi, Capetown and Nairobi.

Key Responsibilities:

• Digital lending software delivery management: Own the end to end software delivery lifecycle for the Digital Lending platform across Development, QA and rollout in dev, UAT and production environments. Plan and execute software releases by collaborating with Product, Engineering, QA, DevOps teams; ensuring release readiness through testing, compliance and approvals. Be responsible for the technical architecture, design and delivery of the solutions.
• Stakeholder Communication and Management: Establish and maintain strong relationships with stakeholders, including partners, internal teams, and third-party suppliers (Datacenter providers, integration partners, etc). Act as a point of contact for project-related communications, providing regular updates on project status, risks, and issues. Ensure effective and transparent communication to manage expectations and ensure stakeholder satisfaction.
• Risk Assessment and Mitigation: Identify project risks and develop strategies to mitigate them, ensuring a proactive approach to risk management. Implement risk assessment and mitigation plans to minimize project disruptions and maintain progress towards project goals.
• Resource Management: Work with the internal departments (Engineering, Data Science, Devops) to allocate and manage project resources effectively. Manage and resolve resource conflicts, ensuring a smooth workflow and project delivery.
• Quality Assurance and Compliance: Monitor project deliverables to ensure compliance with established quality standards and requirements. Implement quality assurance processes and methodologies to guarantee the delivery of high-quality solutions to clients. Work closely with the QA team to conduct thorough testing and validation of project deliverables.
• Continuous Improvement: Analyse project performance and gather feedback for process improvement and optimization of project management methodologies. Stay updated with industry best practices, tools, and techniques to enhance project delivery capabilities within the organization.

Qualifications and Skills:

• Bachelor s degree in a relevant technical field; advanced degrees or certifications in project management are a plus.
• Between 6 and 8 years of relevant working experience in an IT product organisation Experience in delivering projects for Financial institutions /Banks.
• Exposure to lending will be a plus.
• Proven experience in technical project management and delivery.
• Strong understanding of software development methodologies (e.g., Agile, Scrum, Waterfall). Excellent communication, leadership, and stakeholder management skills.
• Ability to prioritize and manage multiple projects simultaneously.

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