Technical Documentation and Content Engineer

Who you are

• 5+ years at the intersection of documentation, user education, and software engineering
• Knowledge of evaluation frameworks or observability for AI-powered systems
• Experience guiding a documentation platform migration or redesign
• Content analytics and experimentation experience
• Modern software development practices: version control, CI/CD, testing
• Excellent technical writing and editing — enough craft to set and standardize a high quality bar
• Experience establishing editorial standards and information architecture for a substantial technical documentation site
• Software engineering experience: you can design, build, ship, and maintain production tooling, with proficiency in Python and/or TypeScript/JavaScript
• Experience building automated documentation or content systems — pipelines, CI checks, AI-assisted maintenance
• Experience building AI applications or AI-powered tooling with LLMs
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• We encourage you to apply even if you do not believe you meet every single qualification

What the job involves

• You will own the documentation for Claude apps
• This role goes far beyond traditional technical writing
• The docs estate of Claude Docs spans multiple product surfaces (Claude.ai, Cowork, Claude Tag, Claude Science, etc.) written by many hands across many teams
• You'll own the unification layer: the architecture, the standards, and — centrally — the engineered systems that keep quality high at scale
• This is a content + systems ownership role
• You'll curate and set the bar for what others write, and you'll build the automation that enforces it: self-healing pipelines, AI-assisted review and maintenance, and the conventions each product team follows to keep their own docs healthy
• You'll work alongside the engineers building our docs tooling today
• Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems
• We want AI to be safe and beneficial for our customers and for society as a whole
• Our interdisciplinary team has experience across ML, physics, policy, business, and product
• Own the information architecture, style, and editorial standards of the Claude Docs site as a single unified surface
• Design, build, and run automated documentation systems: self-healing pipelines, AI-assisted review and maintenance, and quality guardrails that catch problems before readers do
• Establish the conventions and tooling product teams adopt to keep their own documentation accurate and consistent
• Establish and maintain the style guide, a standard set of content types, and clear workflows for creating, reviewing, and publishing documentation
• Curate contributions from across the company: edit for clarity and consistency, prune what's stale, and shape how new content fits the whole
• Define and track measures of content quality and discoverability, and use reader feedback and analytics to drive improvements

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office