Technical Engineer – B2B Network Solutions

ob Title: Presales Technical Support Engineer – B2B / B2G Network Solutions
Location: Indonesia (Jakarta / Surabaya / Project-Based)
Industry: Network Equipment & Low Voltage Systems
Employment Type: Full-Time
Experience Required: Minimum 3 years

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Job Summary:

We are looking for a skilled and professional Presales Technical Support Engineer to support our sales and project teams in delivering high-quality network and low-voltage solutions to business and government clients in Indonesia. The ideal candidate will have experience in network product integration, low-voltage system design, solution presentation, product selection, and testing.

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Key Responsibilities:

• Work closely with sales teams to provide technical support during the presales phase for network and low-voltage projects (CCTV, WiFi, access control, structured cabling, etc.).
• Analyze customer requirements and design tailored technical solutions for enterprise and government projects.
• Prepare detailed solution proposals, system diagrams, BOQs, and technical presentations.
• Select appropriate products and configurations based on project requirements and budget.
• Conduct product demonstrations, proof-of-concept testing, and pilot installations.
• Provide technical clarifications during bidding/tender processes.
• Support project handover to post-sales and implementation teams.
• Stay updated on the latest trends in enterprise/Government network infrastructure and surveillance technology.

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Qualifications:

• Minimum 3 years of experience in presales or technical support in the IT/networking/low-voltage industry.
• Solid understanding of networking technologies (switching, routing, WiFi, PoE, IP surveillance, etc.).
• Proven ability to design low-voltage system solutions and network architecture.
• Experience preparing technical proposals and conducting customer presentations.
• Skilled in product selection and performance comparison based on specifications and cost-effectiveness.
• Familiarity with testing and evaluating network hardware and software solutions.
• Excellent communication and presentation skills.
• Fluent in Bahasa Indonesia; working knowledge of English is required.
• Willing to travel for client meetings, site surveys, or project discussions.

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Preferred:

• Experience with government tenders and documentation processes.
• Hands-on experience with brands such as H3C, Huawei, TP-Link, Cisco, or similar.
• Knowledge of AutoCAD, Visio, or design tools for system drawings is a plus.
• Professional certifications (CCNA, HCIA, or similar) are advantageous.

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To Apply:
Please submit your CV and a cover letter highlighting your relevant presales project experience, especially in B2B and B2G scenarios.