Technical Engineer (Channel Distribution)

About the role

We are seeking a highly skilled and mobile Technical Engineer to join our Channel Distribution team. You will play a critical role in driving our business expansion, specifically providing expert technical support for the Vertical Market (VM) Residential segment and Sika Pro Centers across Indonesia. You will work directly in the field with contractors and distributors, providing hands-on technical support and product training.

Key responsibilities

• Support customers and distributors by providing hands-on, on-site technical support, product training, and comprehensive introductions to Sika Systems and Products
• Execute product mock-ups, conduct applicator/contractor training, and create QC Modules specifically targeting the Vertical Market (VM) Residential segment and Sika Pro Centers
• Conduct rigorous product testing (both internal product development and external competitor comparisons) on a regular basis
• Develop and implement targeted improvement plans to address identified operational gaps, ensuring the highest quality of technical support delivery
• Proactively identify opportunities for process optimization, cost reduction, and increased productivity in the delivery of technical solutions
• Collaborate closely with cross-functional teams to analyze customer feedback, track performance, and resolve recurring technical issues or challenges in the field

About you

• Minimum Bachelor's Degree (S1) majoring in Civil Engineering
• Minimum 3 years of proven working experience in a similar role within the construction chemicals or general construction industries
• Strong technical knowledge of construction materials and application methods
• Computer literate and proficient in standard office applications
• Excellent interpersonal and communication skills, with the ability to converse effectively in both Bahasa Indonesia and English
• Strong negotiation skills and the ability to handle customer objections professionally
• Highly mobile and strictly willing to travel across Indonesia as required by business and project needs