Technical Engineer

Job Description – Technical Engineer

Department: Technical / Sales Support
Industry: Industrial Automation / Automation Trading
Position: Technical Engineer

Job Summary

We are looking for a technically skilled Technical Engineer to support our industrial automation products, customers, and sales team. The candidate should have practical knowledge of PLC, HMI, VFD, servo, and control-panel applications, with familiarity with major automation brands such as Mitsubishi, Siemens, and Schneider Electric.

Key Responsibilities

• Provide technical support to customers for industrial automation products and applications.
• Understand customer requirements and recommend suitable automation solutions.
• Handle technical inquiries related to PLC, HMI, VFD/AC Drives, Servo Systems, Sensors, and Control Components.
• Assist in PLC programming, troubleshooting, commissioning, and system integration.
• Provide product selection and technical recommendations based on customer applications.
• Prepare technical quotations, BOMs, and product specifications in coordination with the sales team.
• Support customers during installation, commissioning, and troubleshooting.
• Conduct product demonstrations and technical presentations when required.
• Coordinate with suppliers/manufacturers for technical queries, product selection, and issue resolution.
• Maintain knowledge of new automation products, technologies, and applications.
• Visit customer sites when required for technical support and project requirements.

Required Technical Knowledge

PLC & Automation:

• PLC programming and troubleshooting
• Digital/Analog I/O
• HMI configuration
• VFD/Drive applications
• Servo and motion-control basics
• Industrial communication protocols
• Control panels and basic electrical systems
• Sensors, relays, contactors, and automation components

Preferred Brand Knowledge:

• Mitsubishi Electric: PLC, HMI, VFD, Servo
• Siemens: S7-1200 / S7-1500, HMI, VFD, basic TIA Portal knowledge
• Schneider Electric: Modicon PLC, HMI, VFD, control and automation products

Skills Required

• Strong troubleshooting and problem-solving ability
• Good understanding of industrial automation
• Ability to read electrical/control-panel drawings
• Good communication and customer-handling skills
• Ability to prepare technical quotations and BOMs
• Willingness to travel to customer sites
• Good coordination with sales, customers, and suppliers
• Basic knowledge of MS Office/Excel

Qualification & Experience

• Diploma / B.E. / B.Tech in Electrical, Electronics, Instrumentation, or Automation Engineering
• 1–5 years of experience in industrial automation, system integration, technical sales support, or automation trading is preferred.
• Freshers with strong PLC/automation knowledge may also be considered.

Key Performance Areas

• Customer technical support
• Product knowledge and solution selection
• Technical quotation/BOM accuracy
• Troubleshooting and commissioning support
• Customer satisfaction
• Support to sales and business development teams

Pay: ₹35,000.00 - ₹150,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Work Location: In person